Travel Agencies Experience New Growth with Western Union

(Sydney) Western Union and Direct Flights International are proud to announce the success of the Western Union Agency program that is sweeping through the Australasian travel industry and expanding the services of both travel agencies and travel related businesses. In 2007, hundreds of businesses have elected to become a Western Union authorised agent and have been delighted in the results they have seen both increased revenue as well as the improved level of customer satisfaction.

“Business owners are quickly becoming more conscious of the competitive nature within the booming travel market that we are experiencing in Australia and the Australasian region, and are eager to pursue new opportunities to increase their revenue,” says Nay Phu Tran , CEO of Direct Flights’ Western Union Agency partnership. “With e-commerce continuing to factor in heavily upon the walk-in business of travel agencies, many are looking to expand their services to include in-person financial transactions, which bring additional customers through the door.”

In addition to the allure of increased customer attraction and retention, Western Union points to the simplicity of the program in securing positive financial results for the Agent as well.
Agents simply process the money transfer and collect a percentage of the transaction charge on any send or receive transaction, with some Agents already experiencing a significant boost in their monthly revenue. Becoming an Agent is free, all basic marketing materials and training are provided, and there is no long term contract requiring participation.

“One of the major factors of the program’s success is the amazing support offered by both Direct Flights and Western Union, especially in terms of the free marketing provided – and the great thing is customers are already highly aware of the Western Union brand and services, and in large are seeking out affiliated businesses,” says Tran. “Many of our Agents have told us that it was simply as easy as sticking the Western Union sign out, and watching people come to them. Tell me, who doesn’t want that?”

Western Union has over 150 years of money transfer experience and provides fast, reliable transfers worldwide in over 250 countries and territories. Direct Flights International is an online travel authority, and authorised Western Union Agent throughout Australia, managing the daily Agent enrolments and accounts.

For more information on how to become a Western Union Agent, simply email westernunion@directflights.com.au, and a Direct Flights’ authorised agent will be in contact with you within two business days to provide obligation-free information on the benefits and procedures of the program.