C3IP Communications Partners with Packet Island to Offer Continuous VOIP Call Quality Monitoring for Business Customers

Scottsdale, AZ-C3IP Communications (C3IP) announced that it will integrate PacketSmart VoIP Pro Service into its business class VoIP offering. Created by Packet Island, a developer of award winning SaaS (Software as a Service) applications, PacketSmart allows VoIP service providers and VARs to pre-assess SMB networks for VoIP readiness and provides continuous monitoring to ensure the carrier grade service level necessary for successful VoIP implementation.

Through this partnership, C3IP is uniquely positioned as the only VoIP provider with a unique solution that blends network assessment, VoIP solution design and deployment and monitoring for the SMB market. C3IP has positioned itself as a one-stop shop providing SMBs insight into whether their current network infrastructure will support a move to VoIP; assessing exactly what mix of VoIP services makes the most sense for their enterprise, and finally, monitoring the SMB’s network and telephony infrastructure to ensure that its VoIP solution is operating optimally and is able to scale as the organization does.

The PacketSmart VoIP Lifecycle Management solution has two components; the VoIP Pro Field Service Kit and the VoIP Pro Monitoring Service. This combination of capabilities creates a powerful tool for LAN and WAN assessment, VoIP deployment verification and VoIP troubleshooting. Using these two micro-appliances and a hosted internet call target, resellers and integrators can perform a variety of LAN, WAN and multi-site network assessments, while troubleshooting complex VoIP problems with ease. The quality of every VoIP call can be continuously monitored with active route and traffic analysis done to determine if there are external problems that may be impacting service quality. Since this is an ongoing process, data is now available for troubleshooting transient issues.

”Integrating PacketSmart fulfills our promise to our customers of a simple, flexible and comprehensive VoIP solution, complete with pre-deployment network assessment, solution design and deployment, and system monitoring and quality-of-service management,” said Cory Miller, principal of C3IP Communications. “For SMBs any change to telephone and network systems is significant. Our single-source solution gives our clients the peace of mind they need to make a decision to move to VoIP, confidently.”

“We are extremely pleased to have C3IP integrate our solution. One of the big challenges facing the VoIP market is that most customer networks are not ready for VoIP, and troubleshooting VoIP post-install problems end up being complex, time consuming exercises. PacketSmart™ VoIPPro is a simple to use plug-and-play VoIP assessment and monitoring solution that enables resellers to make additional service and hardware upgrade revenues while delivering successful VoIP installs” said Praveen Kumar, Co-founder & President of Packet Island.

About C3IP
Arizona-based C3IPprovides hosted voice, video and data IP solutions for business. Smart executives choose C3IP to improve the performance of their communications systems, maximize ROI, and reduce the costs of their IT and telecom infrastructure through C3IP’s world-class VoIP solutions. Unlike Internet telephone companies, VoIP from C3IP is more reliable, scalable and affordable. C3IP's network is the only CLEC-certified, 100% private IP network registered nationally. Our network is infinitely scalable and handles more than 500 million minutes per month from businesses and the top telecom carriers in the world. On average, C3IP saves our customers between 30 and 65% on their IP communications systems and services.
www.c3ipcommunications.com

About Packet Island
Founded in 2004, Packet Island Inc. is a venture-backed company located in Santa Clara, California. Since its founding, Packet Island has pioneered the development of award-winning SaaS-based solutions for managing multi-site converged media networks. More information can be found at http://www.packetisland.com