Hosted IVR from Tele-Works lowers price barrier for local government

Blacksburg, Va., October 5, 2007 – Tele-Works, Inc., announces the Tele-Works Voice Center — hosted interactive voice response for local government. With low monthly subscription pricing, local governments now have an affordable alternative to traditional premise IVR. The Tele-Works Voice Center provides VoIP-based IVR that frees local governments from relying on over-worked or scarce IT resources by operating remotely at secure data centers across the U.S.

For 21 years, Tele-Works has provided on-premise IVR and eGovernment solutions — from Utility Bill Payment to Parking Enforcement to Rapid Citizen Notifications — that ensure that every citizen is served fairly and equally by local government. With the addition of the Tele-Works Voice Center, Tele-Works is the only IVR vendor offering both hosted and on-premise IVR products that integrate with virtually every local government third-party database. Proactive outbound text messaging, email, and call-outs are also available, including high-volume notifications that can reach all citizens in minutes.

“At Tele-Works, it is our mission to make it as easy as possible for citizens to communicate with their local governments,” said John Schott, CEO, Tele-Works. “Now, with hosted IVR from Tele-Works, we are able to lower the IVR price barrier, making IVR affordable and accessible to more local governments (and their citizens) than ever before.”

Since 1986, Tele-Works IVR has helped local governments reach all citizens with a technology everyone uses — the telephone. For more information about the new Tele-Works Voice Center and the full suite of Tele-Works IVR and eGovernment products, visit www.tele-works.com.