LiveProcess Platform Provides New Level of Coordination During Multiple Hospital Exercises

VERONA, NEW JERSEY (August 16, 2007) – LiveProcess, the leader in Emergency Preparedness and Response for Healthcare, today announced a successful communication drill at the Regional Coordinating Hospital (RCH) in Macon, Georgia, on August 2, 2007. This drill represents a new level of coordination between hospitals, and was enabled by the LiveProcess drill engine and notification functionality.

Danny Strandburg, Emergency Management Specialist at The Medical Center of Central Georgia (MCCG), was very positive about the effort. “I was very, very pleased with LiveProcess," said Strandburg, who coordinated the communications drill for MCCG with assistance from the Georgia Hospital Association. "The LiveProcess platform was completely user-friendly. In an emergency, even if people aren't regular users of LiveProcess, they still are able to acclimate themselves pretty quickly to the functionality. LiveProcess saved the day as far as accurate communication is concerned."

Explained Al Strickland, LiveProcess Director of Healthcare Deployment, "In order to use our notification system for this drill, we set up one user from each of the hospitals in Region F to also be a user on the RCH’s account. This way, the RCH could assign these people to ICS roles and notify them when the RCH ICS was activated."

Designed to test several communications systems employed by GHA and member hospitals, the drill began at 9:00 A.M. Notification went to the LiveProcess administrator at each of the Region F hospitals. By 9:01 A.M., sixteen people (eleven hospitals and the GDPH district 5-2) posted to the Event Log.

According to Strickland,"The hospitals and GHA were very pleased with LiveProcess in this drill. This was the first drill we have done using our notification system for a RCH to communicate with all the hospitals in the region. Both the notification and the event log delivered the high level of performance we expected."

Concluded Strandburg, "Generally, it’s very hard for me to give instructions to twelve people at twelve hospitals via radio or phone because those are one-to-one connections, and I’d have to contact each hospital separately. With LiveProcess, it’s batch information, meaning we send out notifications to all hospitals simultaneously, and that is very valuable to me. The real-time drill engine worked flawlessly, and I was thoroughly impressed.”

Lynn Perkins, Drills and Exercises Coordinator for the Georgia Hospital Association, who helped coordinate the communications drill on behalf of GHA, said “The drill went really well. In fact, it was the best participation we’ve had yet with an RCH communications drill. This is the first time we’ve used the new LiveProcess notification functionality for a regional drill and it worked well for this first test. Additionally, the LiveProcess automated drill engine has been very well received by the regional coordinators who have used it so far, and these regional coordinators have found it extremely valuable and easy to use.”


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About LiveProcess
LiveProcess is the leader in emergency preparedness’ planning for the healthcare industry. The company, which was established in 2003, developed the first standardized software solution designed to help healthcare-related organizations prepare for and respond to emergencies. The LiveProcess platform provides a range of fully integrated tools to assist in emergency management including Hazard Vulnerability Analyses (HVAs), Incident Command System tools (ICS), Drills for Readiness & Compliance and Competency-Based Training. For more information on LiveProcess, please visit www.liveprocess.com.