Live chat customer support software especially for Call Centers.

Livehelpgenie has launched its online customer support tool to reduce the personnel costs of call centers & facilitate operators to handle multiple clients at the same time.

LivehelpGenie provide websites with a live chat Icon enabling your website visitors to get information about your products and services on the real time basis at a click of a button to convert him to your customer & provide the customer support in the real time.

With our special feature Information Retrieval and Management System meant especially for call centers, you can enhance the productivity of your operators tremendously.

Nowadays rising costs and call volumes drive call centers to pursue more cost-effective methods to provide service. Customer focused organizations are evaluating new ways to improve the customer experience while reducing the cost to serve.

Advantages of LivehelpGenie in Call Centers –
1. Reduce your staff costs - Enable operators to handle multiple customers at the same time.
2. Enhance efficiency by sending canned answers searchable by keywords.
3. Increase your sales & online revenues.
4. Improve your customer service.
5. Unlimited representatives and departments.
6. Increase your customer satisfaction and loyalty.
7. Know your web sites visitors in Real time and better understand their needs.

LivehelpGenie is Live Chat Software for live help, live support, visitor tracking, and proactive sales support for your web site. It is a software based solution that allows Companies to communicate, or chat, in real time with visitors. Live support is used to give immediate response, customer support and information to website visitors and customers with an added extra human touch.

Our mission is to provide an affordable, yet enterprise level live chat solution to any websites, which put their customers in the first place. Our team of talent and creative developers is highly dedicated to create user-friendly and powerful software that our valuable customers enjoy. We listen to our customers. The solutions we provide are designed and built around your needs. They integrate easily with your existing and future systems with a very easy set up.
Contact us at: - team@livechatgenie.com