Coldwell Banker Howard Perry And Walston Employees Earn Quality Service Certification

CARY, N.C. – Josh Swindell, sales manager of the Coldwell Banker Howard Perry and Walston Kildaire office, has announced that Wayne Turner and Glenn Weeks have earned their Platinum Quality Service Certification (QSC). QSC measures customer service performance and satisfaction by surveying home sellers and buyers following closing. Returned survey results are compiled and then displayed on the QSC professional Web site. Platinum status certification signifies 100 percent client satisfaction within the previous year. Turner has one and a half years of industry experience and serves as the chairman of the Board of Trustees of North Carolina Principals. Weeks has five years of industry experience and is a North Carolina Real Estate Instructor as well.

Related Links:
http://www.hpw.com
http://www.qualityservice.org

News Facts:
• Josh Swindell, sales manager of the Coldwell Banker Howard Perry and Walston Kildaire office, has announced that Wayne Turner and Glenn Weeks have earned their Platinum Quality Service Certification (QSC).
• QSC measures customer service performance and satisfaction by surveying home sellers and buyers following closing.
• Returned survey results are compiled and then displayed on the QSC professional Web site.
• Platinum status certification signifies 100 percent client satisfaction within the previous year.
• Turner has one and a half years of industry experience and serves as the chairman of the Board of Trustees of North Carolina Principals.
• Weeks has five years of industry experience and is a North Carolina Real Estate Instructor as well.

Quotes:
“We are proud of the excellent customer service that our team members provide,” said Swindell. “Glenn and Wayne’s hard work and dedication are recognized by this certification, and we congratulate them.”

About Coldwell Banker Howard Perry And Walston:
Howard Perry, an established builder, and Don Walston, a real estate entrepreneur, formed Coldwell Banker Howard Perry and Walston in 1972. Today the company has over 700 real estate professionals, 13 sales offices, the area’s premier new homes division, a mortgage company, insurance services division, title company, an award winning relocation division, a growing Concierge home services division, the area’s number one real estate school, and the state’s number one real estate Web site. The company has become the largest full-service residential real estate company in the Triangle and one of the leading realty firms in the nation, with more than 11,000 transactions a year and almost $3 billion in sales. In 2006, Coldwell Banker Howard Perry and Walston was recognized among the 50 fastest growing private companies in the Triangle by the Triangle Business Journal. For more information about Coldwell Banker Howard Perry and Walston visit their Web site at http://www.hpw.com.

About Quality Service Certification, Inc.
Quality Service Certification, Inc., is the premier advocate of consumer-oriented quality service in the real estate industry. They deliver and manage the Quality Service Certification® Program throughout the United States and Canada for real estate agents and brokers. The Quality Service Certification® Program was created to offer greater value for the home seller or buyer by providing consistent, reliable, accountable and responsive service for every real estate transaction. Thousands of real estate professionals have now earned the Quality Service Certified® designation. Quality Service Certification, Inc., is the only company that offers home sellers and buyers a unique option for selecting the service professional with whom they will do business. By checking the Customer Satisfaction Rating (CSR) of an agent, the home seller or buyer is able to view past customers' service ratings of a particular agent.

Keywords:
Coldwell Banker, Howard Perry and Walston, Wayne Turner, Glenn Weeks, Platinum Quality Service Certification, Josh Swindell, Real Estate, Triangle Real Estate, North Carolina Real Estate, QSC

Patty Briguglio
MMI Associates, Inc.
919-233-6600
patty@mmimarketing.com

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