Telstra and CGI Continue Strong Partnership with Contract for Credit Assessments and Collections Platform
June 21, 2007 (PRLEAP.COM) Business News
CGI Group Inc. (CGI) (TSX: GIB.A; NYSE: GIB) signed a contract to implement CGI’s patented Strata® solution in order to modernize the billing and customer care environment of its long-standing partner, Telstra. The Strata decisioning capabilities will be integrated with a solution based on out-of-the-box Siebel CRM, Kenan Billing and Tribold Product Catalog capabilities.As part of the initial deployment, CGI will replace Telstra’s existing decisioning application used for Credit Assessments and centralize it on the Strata platform for both Credit Assessments and Collections. Telstra will be using a broad range of Strata’s
native capabilities in monthly processing of individual and business accounts. With Strata, organizations can make profitable and efficient decisions throughout the customer life cycle and improve performance in every area, including:
-Customer level risk assessment for new applications,
-Assignment of treatment decisions for delinquent accounts,
-Credit limit updates, and
-Treatment decisions for accounts over limit.
Strata will provide out-of-the-box assessment functionality for Telstra that can easily be configured without the need for customisation and the ability to incorporate existing
processes into the Strata application.
“We’re delighted Strata will become a vital part of Telstra’s new credit infrastructure to help them transform their IT environment and capabilities,” said Jonathan Light, Vice-
President, Managing Director, CGI in Australia. “We are proud to be considered a longstanding, trusted partner to Telstra.”
About Strata
CGI’s decision management solution, Strata® Enterprise, integrates and leverages information from every point on the customer value chain. With improved decision support and a unified customer view, organizations obtain better response and approval
rates, higher utilization and wallet share, lower attrition rates, and increased cash collection.
Strata has been implemented at more than 50 organizations worldwide, including six of the top 10 U.S. banks, seven of the top 10 U.S. telecommunications carriers, and multiple state agencies. CGI has been granted eight U.S. patents for the decision management innovations built into Strata.
About CGI
Founded in 1976, CGI Group Inc. is one of the largest independent information technology and business process services firms in the world. CGI and its affiliated companies employ approximately 25,000 professionals. CGI provides end-to-end IT and business process services to clients worldwide from offices in Canada, the United States, Europe, Asia Pacific as well as from centers of excellence in North America, Europe and India. CGI's annualized revenue run rate stands at $3.6 billion (US$3.1 billion) and at December 31st, 2006, CGI's order backlog was $12.6 billion (US$10.9 billion). CGI shares are listed on the TSX (GIB.A)
and the NYSE (GIB) and are included in the S&P/TSX Composite Index as well as the S&P/TSX Capped Information Technology and MidCap Indices. Website: www.cgi.com.