QualityUnit launches LiveAgent – AJAX live chat software

LiveAgent is new live help software developed by QualityUnit.com, that allows companies to engage their customers in real-time. LiveAgent requires no software to be installed on agent's desktop which makes it portable and suitable also for mobile devices.

LiveAgent allows companies to provide fast and flexible customer service to achieve following goals:

* Increase First Time Resolution Rates
* Increase Average Order Value
* Increase Conversion Rates
* Lower Online Support Costs

LiveAgent integrates easily with all kinds of websites. LiveAgent is completely web-based and requires no software to install on support agent's desktop. This makes it portable and suitable also for mobile devices with Javascript enabled web browsers.

“LiveAgent fills the gap in our customer service product mix. It integrates easily with our helpdesk software SupportCenter and allows for interactive and fast customer service. LiveAgent is next in the line of our web-based, AJAX powered solution with strong emphasis on usability and ease of use”, Andrej Harsani, project manager of LiveAgent

LiveAgent is currently in final beta-testing stage on QualityUnit.com website and will be released for sales on 2nd July 2007. It will be provided as hosted software as well as in-house software installed on client's website. Pre-launch orders are available for 75% discount.

For more information please visit:

http://www.qualityunit.com/liveagent/