SMALL FIRM THINKS BIG WITH WINSCRIBE

Frizelle, O'Leary & Co, solicitors has replaced its analogue-based dictation system with WinScribe digital dictation in the bid to streamline dictation processes, so client documentation and other priority work can be turned around on the same day.

The software was implemented by Docman, a WinScribe partner, and will initially be used by four fee earners and five part time secretaries. Now, whether office-based or a remote user, fee earners can easily upload dictations onto the WinScribe system and have them queued ready for transcription by the first available transcriber. This will result in same day transcriptions, for the first time enabling clients to walk away with documentation on the same day as consulting their solicitor.

John Burke-O’Leary, Senior Partner, comments: “WinScribe has really brought us into the digital age and we expect to see a vast improvement in document turnaround. WinScribe will streamline our dictation process offering new flexibility to transcribers. It will give them the ability to easily prioritise actions and view workflow, which will make for better forecasting and decision making. This simply wasn’t possible with an analogue based system.”

We were very impressed with the short implementation and set-up time, which took less than a day. We expect to realise an immediate return on investment as we can offer a more efficient service to our clients,” he continues.

With the WinScribe system now in place Frizelle O’Leary can ‘think big’, as the capable dictation system will support its commercial growth by offering clients a consistent improved level of service.


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Notes to editors

About Frizelle, O'Leary & Co www.folco.ie

Frizelle, O'Leary & Co. was founded in 1929 by Henry J. Frizelle. Henry J. Frizelle Solicitor and John Burke O'Leary Solicitor formed a Partnership in 1986. The solicitors enjoy a reputation for a straightforward manner of dealing with all personal affairs including Purchase and Sale of dwelling houses, commercial properties, businesses, Wills and Administrations of Estates, Contracts, Employment Law, Family Law, Road Traffic Accidents and general Litigation.


About WinScribe www.winscribe.com
WinScribe is a world leading provider of digital dictation software supporting business requirements for digital dictation, transcription, voice recognition, and workflow management. Founded in 1989, WinScribe has offices in the USA, UK, New Zealand and Switzerland, with more than 100 sales partners in over 25 countries supporting more than 300,000 users worldwide.

The WinScribe solution is built on Microsoft architecture, to ensure easy integration and maintenance. WinScribe also supports a wide range of manufacturer-independent dictation devices and is scaleable from small, single office locations up to large multinational corporations. WinScribe is fully customisable to meet the needs of a number of significant vertical markets including Legal, Law Enforcement, Healthcare, Transcription, Insurance and Government sectors.

For further information contact:

Rachel Lear/Louise Mapp or Chris Geoffrey
Ascent PR WinScribe Europe
T: 0118 988 2992 T: 0118 984 2133