SYNERGY BANK DEPLOYS TELLER TRAINING FROM THE EDCOMM GROUP
May 26, 2007 (PRLEAP.COM) Business News
(NEW YORK, NY) – May 2007 — The Edcomm Group recently deployed its Teller Training eLearning program — along with Edcomm’s own Learning Management System (LMS), Learning Link® for hosting and maintenance — to Synergy Bank of Waco, TX.Achieving Teller Excellence is a comprehensive program that teaches the knowledge, skills and attitude that make tellers successful. The program gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, such as checking, savings, CDs, loans and IRAs, and teaches tellers how to process and settle transactions while being mindful of compliance issues that affect their work.
Learning Link®, Edcomm’s full-featured learning management system has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports
available both onscreen and in CSV formats for download and integration into any HR system. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.
For more information about programs like this, or to find out how The Edcomm Group can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.
Synergy Bank is a community bank in North and Central Texas. The Bank was established in 1998 and yields assets in excess of $86 million.
The Edcomm Group is a 20-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. Edcomm offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for banks, credit unions and money services businesses.
The Edcomm Group (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.