Telcora - Another Success in Fraud Management Training

“Telcora's Fraud Management training met all my expectations. It was better than any other fraud course I have attended” says Maricar Sente AVP at Sun Cellular, one of the mobile operators in the Philippines, following the “Managing Telecoms Fraud, By-pass and Interconnect Fraud” conducted this week by Telcora at the New World Renaissance Hotel, Manila, Philippines.
The 3-day training course was attended by 25 delegates coming from fixed line and mobile operators mainly from the Philippines and was a huge success. “It was really beneficial and I learned new and better ways to tackle fraud.” says Hussain Shihab, Fraud and RA Asst. Manager of Dhiraagu, Maldives. Feedback from the delegates was very positive with high scores being given by the delegates for all sessions. Presentations of particular interest included Prepaid Fraud, Bypass and Interconnect Fraud and Building a Fraud Management Strategy but the favourites were the practical demonstrations of the tools and techniques used by the fraudsters to attack prepaid and postpaid services.

In private sessions outside of the training room and only for those delegates wishing to participate, Telcora gave security assessments of the delegates own SIMs and scratch cards demonstrating how their own scratch cards would be attacked by a fraudster and showing SIM clone attacks on the delegates SIMs.

Telcora’s expertise in scratch card supplier security audits and scratch card testing was also invaluable in helping participants recognise the need to review or improve the security arrangements of their own pre-paid services.

Ruben Bonifacio, Vice President of Telcora Philippines reports "Even though the training is over we are still receiving booking requests for the same course for future events". Telcora has delivered this popular 3-day course many times to operators in the Americas, Africa, Europe and Asia and again this month the course has proved to be an essential training event for telecom operators.

Due to high demand for this course, Telcora is planning to schedule further events over the coming months. Philippines, Thailand and Indonesia are identified as possible locations.

Telcora provides a wide range of fraud management and revenue assurance training courses, which can be run as public events or as internal events tailored specifically to the needs of a Telco. Telcora offers a wide range of fraud management and revenue services including training, consultancy, fraud and revenue assurance reviews, bypass and interconnect fraud detection and call data analysis through our Fraud Bureau Service. We have offices in the United Kingdom and in the Philippines. Please visit www.telcora.com or email info@telcora.com for more details.