MSP Startup Delivers Flat-Rate Computer Services for PNW Small Businesses

Federal Way, WA — April 23, 2007 – Definitive Solutions today announced the availability of their Managed Services Solutions for small and mid-sized businesses in the PNW Region.

Helping local business owners to leverage the trend towards outsourced IT services, Definitive Solutions gives Small Businesses a competitive advantage by reducing their IT costs while improving the reliability of their computer network.

“Most businesses rely heavily on their IT systems to conduct business. As technology gets more complex, the need for proactive IT services will increase exponentially. Unlike large enterprises, however, the small business owner can not afford to hire in-house IT staff” says Don Vaughn, President of Definitive Solutions. “Our Managed Services solution provides a virtual IT department for a fixed monthly fee that is available to any business – no matter how large or small.”

Answering the need of small businesses everywhere, Managed Services provides a cost effective means of acquiring, implementing and supporting the company network. Definitive Solutions provides comprehensive IT services utilizing industry-recognized best practices for centralized systems management, asset inventory, remote desktop control, Microsoft patch management and access to a world-class help desk.

Definitive Solutions moves beyond the standard break/fix service model to provide small businesses with complete support for their entire network infrastructure. Until recently, SMB’s have avoided Managed IT services due to the cost and inconvenience of these services. Small Businesses now have the opportunity to engage in Managed IT Services without hiring expensive IT personnel.

Another reason SMBs avoid Managed Services is the fear of signing a long-term contract that can quickly deplete the limited IT budget of many companies. Definitive Solutions offers a month-to-month agreement to help SMBs adopt the Managed Services model in a risk-free fashion. All services are customized for each client with weekly, monthly and quarterly progress reports.

Many computer problems can be attributed to a simple case of neglect. Like any machine, neglecting your computers will bring about a myriad of problems, which will increase a business’s TCO (Total Cost of Ownership). Managed Services is a proactive approach to computer management that offers business owners a way to ensure the health of their computers and reduce costly computer repairs and service calls.

About Definitive Solutions
Definitive Solutions is an IT services company offering Remote Managed Services to small and mid-sized businesses. Founded in 1994 as an OEM System Builder, they soon realized that the market for custom built computers had all but dried up for them. Turning back to pursue an original course of Microsoft Certified System Engineer, they quickly realized the need small and mid-sized businesses had for regular, dependable IT services. They transitioned away from OEM System Builders in 1999 focusing more on computer consulting and launched Definitive Solutions in January of 2007.

Among the services offered by Definitive Solutions are: Computer Inventory; Patch Management; Remote Desktop Support; Backup and Disaster Recovery and 24/7 Helpdesk Support. All services are automated and conducted using a standard browser and secure encryption using U.S. Military grade encryption.

For more information, please visit the Definitive Solutions website at http://www.definitivesolutions.us.

Contact:
Don Vaughn
Definitive Solutions
35819 14th Ave SW
Federal Way, WA 9802
Phone: 253-815-8481
http://www.definitivesolutions.us
info@definitivesolutions.us

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