CS Odessa Provides Customer Support Ticket System

Odessa, Ukraine, April 2007 - CS Odessa, the leading provider of cross-platform office productivity tools announces implementing of Customer Support Ticket System to make client’s experience in dealing with CS Odessa easier and faster.

This interactive ticket system facilitates user’s ability to report and track issues in a timely manner.
Customer Support Ticket System allows to enter a support request and then later track the progress of request. In addition to support requests, the CS Odessa Customer Support Ticket System can also be used to make other inquires to customer service and sales (i.e. multiple license requests, academic pricing).

Customer Support Ticket System is available at http://ticket.conceptdraw.com/

Full list of support recourses is here:
http://www.conceptdraw.com/en/support/

ABOUT CS ODESSA
Founded in 1993, Computer Systems Odessa supplies cross-platform productivity tools and graphics technologies to professional and corporate users. With headquarters in Odessa, Ukraine and an office in California, USA; CS Odessa sells products internationally through resellers in over 25 countries. The ConceptDraw Productivity Line of products has won numerous awards (http://www.conceptdraw.com) and is used by hundreds of thousands of people all over the world.