TWB releases White Paper on Offshore Development of Technical Documentation

Bangalore, April 18, 2007: The Writers Block (TWB) India’s leading provider of technical documentation outsourcing and training services releases a White Paper on Offshore Development of Technical Documentation. While offshore outsourcing is a fairly commonplace practice today it faces significant challenges, especially in a new off-shoring discipline such as Technical Documentation. If these challenges can be met, customers world-wide can benefit from both the cost arbitrage and expertise that offshore outsourcing provides.

The TWB White Paper on Offshore Development of Technical Documentation explores the requirements for offshoring documentation and the inherent challenges. It also offers solutions which help resolve the relevant issues effectively, thereby enhancing the quality of the final product. The paper focuses on vital collaborations, modular sourcing of resources and managing the risk of offshoring. It underscores the importance of accurately creating the baseline and identifying the required scale. Offshore solutions are discussed in depth, with vital points that companies need to consider before offshoring, such as ensuring an appropriate business for Technical Documentation, Customer-Service Provider Development Methodology, Project Management, Budgeting, Configuration Management and EvaluationImproved information understanding, competitive pricing and globalization are the driving factors behind the successful adoption of offshoring Technical Documentation. Most corporations cannot ignore the fact that the concept of document offshoring can be used to accomplish improved performance, focus on core competencies and growth in revenue.

The whitepaper would be useful to organizations that aim to deliver better value to customers, managing support costs and enhancing customer loyalty by providing them cost competitive and high quality documentation that can be sourced from a business partner such as TWB based in India.

If you would like a copy of the White Paper on Offshore Development of Technical Documentation please visit the TWB Web site www.twb.in


About TWB:

TWB is a division of Amatra Consulting Pvt. Ltd. and was founded in 2005 with the main objective of providing world-class technical documentation outsourcing and training services to suit the demands of Indian technology companies. TWB provides technical documentation outsourcing services to over 35 organizations including Accenture, Samsung, MindTree, Siemens, AOL, Titan, Intel, Wipro and others. Over 150 companies including Lucent Technologies, SAP Labs, Wipro, Infosys, Intel etc hire technical writers from the TWB Associate and TWB Fundamental Certification programs. More information on TWB is available on www.twb.in

Contacts:

Lillian D’Costa
+91.80.41256367
+91.9901997021
lilian.dcosta@twb.in


Sumati Nagrath
+91. 11.29235453/46566958)
+91. 9810587123
sumati@twb.in

Corporate Address:
The Writers Block
#421, B-Wing
Carlton Towers
Airport Road
Bangalore - 560008
India