FinaWireless Cell Phone Store Unveils Fanatical Customer Service
March 22, 2007 (PRLEAP.COM) Business News
FinaWireless ( http://www.FinaWireless.com ), a leading online retailer specializing in Helio products introduced a new “Fanatical Customer Service” campaign. Some of the changes customers can expect are extended support hours, live chat service, and a dedicated account representative.FinaWireless has introduced “Fanatical Customer Service” to give customers the support they would expect at a premier department store. Customers will receive sales and support assistance from their own dedicated account representative. “We would like to personally guide customers through their purchase of a Helio phone since a phone purchase involves a 2 year commitment. We want to give them all the right information so they can make the correct service plan and phone choice,” said Derek Howard, a FinaWireless sales representative.
Helio, a new mobile service built for young consumers, just announced the addition of Google Local to their existing lineup of services focused on social networking. "We want the customer's shopping experience to reflect a little of the young-and-hip experience they are looking for in the Helio phone," said Paul Newmark, a FinaWireless support representative.
The overwhelming response to the online store's competitive prices and prominent offerings such as same-day shipping prompted FinaWireless to introduce this new brand of customer service. Customers can now e-mail, call, or even chat with a phone specialist in regards to any technical or purchasing questions.
ABOUT FINAWIRELESS
FinaWireless, ( http://www.FinaWireless.com )
is a popular online cell phone store and authorized dealer of Helio products. Fina Wireless has been providing customers with wireless service and products for over 3 years.