RE/MAX of New Jersey Deploys realPING 'Click-To-Talk' Throughout Entire State

RE/MAX of New Jersey has teamed up with realPING “Click To Talk” to empower their Associates with an instant communications platform that makes the mobile agent more accessible when online prospects need help. In addition, RE/MAX of New Jersey offices will be the only brokerages able to offer this type of service in the state.

realPING is a VoiP-enabled 'CLICK TO TALK NOW' service agents use throughout their e-marketing to become a “first responder”. Statistics from the National Association of Realtors indicate that 78% of the time, consumers will “deal” with the first agent that gets back to them. realPING is a “Conversion Tool” that turns prospects into clients, and allows Associates to directly engage web visitors.

When a consumer has questions, a call is initiated and their phone rings within three seconds. Simultaneously the Associate’s phone (cell or landline) rings and the call is immediately bridged. The call to the Associate is identified as coming from their website with a unigue realPING Caller ID. At any time during the call the Associate can PUSH any content to the caller’s browser remotely. Pages that are usually “PUSHED” include websites, new listings, mortgage information and virtual tours.

Jeff Snyder, co-Owner of RE/MAX of New Jersey, is a leader in implementing technologies that differentiate RE/MAX from the rest. Snyder remarked: “realPING, in essence, encapsulates our value proposition: Be accessible when prospects need us. Today’s consumers want all their answers NOW, and realPING delivers the solutions that exceed expectations. Our Associates are thrilled to be able to deliver desired content while on a call. They can act with urgency when they are out of the office, away from their computer”.

Albert Clark, Principal Partner of realPING commented, “Today brokerages are looking for every advantage they can get to empower their agent’s e-marketing and differentiate their service level. RE/MAX of NJ is doing something about it, taking this bold step. We are happy to help them remain the leader in New Jersey and provide not only a unique service but enhance the profitability of their Associates”.

realPING is deployed via an API embedded in the Reliance Network LLC, web platform which powers RE/MAX of New Jersey websites and online programs. The Associates will have realPING throughout their websites. The realPING buttons can also be displayed in the Associate’s email signature, blogs ,virtual tours or anywhere they have an online presence.