AutoClaims Direct releases ACD Dispatch!

Carlsbad, CA — AutoClaims Direct, the nation’s premier auto damage appraisal firm and claims service provider announced today the release of a new intelligent dispatching solution. ( ACD Dispatch ) Automatic Claims Dispatch.

“Our dispatching solution now allows appraisers to input their schedule into our dispatching system. This enables our solution to adapt and almost react intelligently by dispatching certain files during certain times to a specific appraiser. We can then localize and maximize the productivity of our staff.” stated AutoClaims Direct Chief Technology Officer, Adam Nazar. “The ACD Dispatch solution combined with our regular live dispatch staff can work to decrease cycle times every further. In January alone we cut 7.2 hrs per file on average with our new solution. While other appraisal companies have their staff zig zagging all over the map, we can squeeze out the maximum efficiency of each of our damage appraisers,” added Nazar.

ACD Dispatch utilizes zip codes, geocode mapping and time scheduling to calculate and determine the best dispatch decision. Rush assignments and specialty appraisals can be sorted and prioritized through a complex analysis of all available staff at a given moment. ACD is aggressively committed to creating the best service solution to their clients and change the way auto damage appraising is done.

AutoClaims Direct Inc. is the largest independently owned auto damage appraisal firm nationwide with coverage in over 45 states. ACD is also the creator of the industry leading claims management product ( The DirectLink ) which allows a claims office to assign, track and receive all files through a simple to use web based application. Some of the services the company handles are auto , light truck and heavy equipment appraisals along with scene investigations and desk reviews.

For more information, contact AutoClaims Direct Inc. 888-403-4223 or visit www.autoclaimsdirect.com