TRAINING WILL BE THE SECRET TO SUCCESS IN 2007, SAYS PERFORMANCE IN PEOPLE

When it comes to fresh ambitions for companies in the New Year, staff training is often high up on the list of priorities. But how can businesses be sure that they employ the most effective training methods for their teams? Performance in People (www.performanceinpeople.co.uk), the UK’s leading specialists in the field of sales performance skills, has revealed its secret to creating the perfect training package for staff in 2007.

Having represented an extensive range of the world’s leading businesses and brands*, Performance in People has identified a ‘success pattern’ - a proven framework incorporating what it believes to be the two core elements to training excellence - sustainability and memory.

Poor training is unproductive and a waste of energy and resources, and in many organisations training could be compared to throwing mud against a wall – most of the mud slides off straight away, just as employees forget most of what they learnt when they leave the room. In order for the ‘mud’ to stick – and make training sustainable - local coaching and management needs to be accommodated. Hands-on input and support from senior and local managers will ensure that employees have the opportunity, encouragement and coaching that is required to allow new ideas to flourish. By creating an environment that develops a positive and inclusive coaching philosophy, businesses will see their training programmes gain real momentum and sustainability.

To make training truly effective, it must also be memorable. Firstly, it is critical to lay down an explicit set of performance standards, for all employees to know what is expected of them during the training process. If staff are to work to a certain standard, they must fully understand the task in front of them and be given the right tools and skills to achieve this level.

Performance in People uses a number of innovative methods to ensure that new knowledge and understanding stays with employees long after the training programme - indirect suggestions, metaphors, analogies and language activities are just a few of those tools on hand. Other tools that are used include visual material. In many cases this comes in the form of video mystery shopping footage of that particular organisation or individual, which Performance in People then uses as a training aid. The process of individuals seeing themselves on film is very powerful and can really drive the message home of real people doing their job either well or ‘less well.’

Nick Drake-Night, Director of Performance in People, also highlights the importance of organisations having a confident staff base, and that this confidence is built on the underpinning of knowledge. “If people enjoy learning, they become more confident and are more likely to be curious about things that they don’t know,” he said. “It is then that learning becomes a habit – the ultimate goal for training!”

Performance in People help organisations achieve their training goals by tailoring programmes to business’ specific needs. Whether it acts as a preferred training provider delivering its award winning bespoke training solutions, or providing a full training consultancy service, Performance in People delivers high impact solutions every time. Clients consistently report that Performance in People’s high energy, upbeat approach provides a refreshing change, especially where organisations have been persevering with traditional training and development methods for years. Accelerated learning techniques, quirky activities, music, games and an enjoyable atmosphere makes for a receptive audience, and Performance in People ensures that a combination of fun with a strong training backbone to the programme delivers long-term behavioural change for its clients.

For further information contact Beccy at Max PR on 020 8939 9029 /
beccy@maxpr-events.com
Performance in People Directors available for interview


Notes to Editor:

* Performance in People work with a number of global brands across the public, retail, leisure, automotive and financial sectors.


Testimonials:


"The training yesterday was brilliant. I must say I have attended what appears to be hundreds of management courses and seminars and after a while information gets repeated, sessions get boring, styles are repeated and the view becomes stale. I can honestly say that I walked away feeling re-educated and at 8am on the way to work I was reading over the presentation again. I have been managing in various roles for 20 years or so and some may say they have seen, heard and tried it all before but it has certainly re-opened my eyes and I will be passing that learning on to the team"

Peter Dale, Business Manager, UGC Cinemas


“I had a really good day. It made me think about things in a slightly different way. I think the constructive thinking and questioning worked really well for me. I got a lot out of the last session and learnt how to listen …and make others think for themselves a bit more”.

ORANGE Retail Management Delegate