VOIP.com Offers Tips for Optimizing Your VOIP Service

Internet voip service provider VOIP.com is announcing its top 5 recommended strategies voip users can use for optimizing their voip service. Voice Over Internet Protocol or “VOIP” phone service offers the advantages of a traditional phone services without sacrificing call quality. Plus voip offers many added benefits which include an average savings of 50% or more on phone bills and unlimited calls for only $19.95 a month.

Yet VOIP is a relatively new technology and many potential users have questions about using a voip service and how to optimize it to work for their needs. The following are the latest 5 tips recommended by VOIP.com:

Tip 1 - What is the maximum amount of jitter I should have for good call quality?

Jitter describes how smoothly your packets arrive at their destination. Since packets don’t necessarily take the same path, they arrive at different times. Jitter buffers can make up for some irregularity, but you’ll have problems if your jitter exceeds 50 ms.

Tip 2 - Should I be worried about the government bugging my voip?

CALEA (Communications Assistance for Law Enforcement Act of 1994) requirements apply to voip as well as landline accounts. This means that the government could conceivably gain access to your conversations. As a practical matter however, unless you’re engaging in illegal activities, you have nothing to worry about. You are no more likely to be wiretapped with a voip phone than with a traditional phone.

Tip 3 - Voip and satellite service.

For normal sounding phone conversations, you need to minimize the time it takes your voice to reach your caller’s—more than 150 ms and you’ll start becoming aware of the lag. Satellite internet service works well for most purposes, however time sensitive applications, like voip, are going to have problems with the 500+ms delay introduced by satellite systems. Voip will still work; you’ll just have to be able to accept a much slower pace of conversation—think more along the lines of a walkie-talkie conversation.

Tip 4 - Analyze your broadband regularly.

Your broadband can make or break the quality of a voip call. Even if you’re paying through the nose for “really fast” service, that doesn’t mean you’re getting it reliably enough for high quality calls. Sometimes, even if your speed is fast, you might be experiencing lots of tiny little connection drops, or your packets might be getting hung up, or even network congestion can muck things up.

Keep an eye on your broadband with analyzers like these:

myvoipspeed.visualware.com/
reviews.cnet.com/7004-7254_7-0.html
speedtest.net/

Tip 5 - Always have access to your online bills.

More and more people are switching from paper bills to online billing. It’s convenient and doesn’t take up any valuable storage space. Unlike many traditional phone companies who offer online billing, voip.com doesn’t limit the archiving of your electronic statements.

About VOIP.com

VOIP.com is an internet-based phone service provider serving both residential and business customers. Their service provides its customers with a wide array of included voip features and low prices on both domestic and international calling. Voip.com

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