Provide Support Drops Subscription Prices for April

April 07, 2005 (PRLEAP.COM) Technology News
New York, NY – April 2, 2005 - Provide Support LLC, an online chat-hosting service, announces an anniversary promotional price reduction of its paid subscriptions plans.

Provide Support offers live website chat for small and large businesses. The service allows website visitors to ask questions via real-time text messaging. It also allows sales and customer service operators to monitor website traffic and proactively invite visitors to chat.

In celebration of the company’s two-year anniversary, Provide Support has slashed prices for all new subscriptions by 33 percent for the month of April. The usual subscription is $15 per operator per month. For new, one-operator signups, the subscription price will be $10 per month. This discount will last for the first three months of service.

Discounts of up to 60 percent are offered for the larger subscription packages.

Sergey Skugarev, CEO of Provide Support, says that the promotional drop in subscription price is possible because of technical improvements made to the system in the last few months.

“The system is much lower maintenance for us now than it used to be, and it costs less to maintain,” Skugarev says. “We’re pleased to be able to pass along our savings in the form of this promotion.”

Even without the recent drop in subscription prices, Provide Support’s customers say it is less expensive than its competitors. Live Helper, for example, charges $85 per operator account per month.

“Provide Support offers us the same service at a quarter of the cost we used to pay,” says Steve Crawford of Guardian Disability Insurance. He says that switching to Provide Support from Live Person Pro has reduced his customer support overhead by at least 75 percent.

In addition to a 10-day free trial and a 30-day money-back guarantee, Provide Support offers a generous licensing agreement.

“My customer was paying nearly triple the cost with his previous chat software,” says Denton Woodward of Xylograph Web Design and Consulting. “My customer has several websites on one dedicated server, and he can use one license of Provide Support for all of them.”

For more information or to sign up for Provide Support’s hosted chat service, visit the website at http://www.ProvideSupport.com/p/anniversary