Banks and Property Owners Help Small Businesses Find Quality Tenants and Franchisees Through Credentrust’s Tenantsuite and Franchisesuite

COSTA MESA, Calif. – Credentrust Software, started in 1997 by Tom Markel, has steadily increased as a leader in tenant screening. Credentrust uses the Customer Application Management System (CAM), which is a workflow collaboration tool that processes customer credit applications, such as new customer account, tenant, franchise and loan applications. This system integrates with credit bureaus for a one button retrieval of credit reports, reduces the cost of processing new customers and makes faster and better decisions with more information for owners.

“Helping the small business owner process tenant applications is the goal of TenantSuite,” said Tom Markel, CEO of Credentrust Software. “Making the tenant screening process as easy and hassle free as possible while trying to phase out paper applications is why we created TenantSuite.”

CB Richard Ellis is the largest commercial real estate services firm in the world with nearly 10,000 employees in more than 250 offices spread across 47 countries. Their property management business currently manages more than 600 million square feet for property owners. CB uses the TenantSuite version of Credentrust CAM to process tenant applications for commercial office space in the 1300+ buildings they manage across the US. They are currently phasing out paper applications completely, mandating that all properties accept only online tenant applications submitted via Credentrust CAM TenantSuite. Credentrust provides a single solution used by all property managers throughout the country, ensuring uniform procedures and costs no matter where the property is located. It also allows executives at CB's headquarters in Los Angeles to monitor tenant application volume and progress across all of their properties without requiring property managers to manually prepare daily (or even weekly) reports.

SYSCO Food Corporation is committed to helping foodservice providers succeed in the foodservice industry, which is why SYSCO uses Credentrust to process its new account applications, extend trade credit and assist in the capital needs of its 415,000 customers worldwide. SYSCO is the largest foodservice distributor to the restaurant and hospitality industries in the country with $25 billion in revenue, more than 415,000 customers, and over 47,000 employees in 146 locations throughout North America. SYSCO uses Credentrust to virtually eliminate paper, faxes, copy costs and postage charges in the processing of their new customer and trade credit applications. Moreover, the online application and features such as integrated credit reports totally eliminate data re-entry, which is costly, time-consuming and mistake-prone.

Credentrust hosts and manages the system for each of these companies so there is no software to buy and maintain. The system can be customized to meet the needs of each individual company, even if those needs change regularly. Credentrust implements the system quickly with a focus on customer satisfaction. Franchisee applications are broad applications that require the prospective franchisee to disclose a significant amount of information about their personal life and business experience. Because franchising is a of dollars, the franchise company must carefully process their application to ensure that the franchisee is a good fit and has the abilities to be a successful long-term partnership and franchisees often invest hundreds of thousands and even millions franchisee. Credentrust CAM FranchiseSuite manages the processing of franchisee applications, including pulling credit reports, verifying references and preparing franchise documents. What was originally a loosely organized, paper-based process is now a paperless, standardized procedure. Credentrust's integrated and customizable workflow and collaboration features ensure each franchisee application is processed correctly and as quickly as possible. Each customer creates their own secure Vault (or admin users can create it for them). Customers can use their Vault to store and organize business information that can be accessed anywhere at any time. It also seamlessly integrates with the Credentrust Finance Center for customers to quickly complete loan applications.

Credentrust Mission
At Credentrust, our mission is to enable corporations to sell more products and services to their customers by providing their customers with seamless connectivity to credit and capital. Our success is based on our ability to empower companies to capture, grow and service their customers by enhancing their financial relationships. Credentrust provides hosted solutions which enable companies to quickly and efficiently process new customer accounts and provide existing customers with access to financing to help them grow their business. Customers can procure financing for equipment leases, commercial real estate loans and business loans for amounts ranging from $500 to $50 million via their own lenders as well as Credentrust's network of over 225 lenders.