ABN AMRO SELECTS THE EDCOMM GROUP TO DELIVER CUSTOMIZED MANAGING BANKING OPERATIONS PRODUCTIVITY AND QUALITY TRAINING

(NEW YORK, NY) – ABN AMRO has selected The Edcomm Group to deliver Banking Operations training for its back office training needs customized to reflect ABN AMRO's new enterprise workforce optimization software, Demos Solution's StaffSmart Enterprise (SSE).

Managing Banking Operations for Productivity and Quality, a classroom-based course, is a hands-on, highly participatory training program that uses applied financial services examples to emphasize the “hard skills” of managing operations, such as scheduling, forecasting, capacity planning, functional job design, production standards, change management, risk management, work flow, process improvement, break-even analysis, strategic planning and service quality. The course provides managers and supervisors with the skills to manage their workload using tools, techniques and strategies for attaining increased productivity, quality and efficiency. These serve as a mechanism to succeed in an environment of ever-evolving technology, sophisticated markets, reorganization and realignment, and new products and services.

For more information about programs like this, or to find out how The Edcomm Group can customize any training program, log onto www.bankersacademy.com.

ABN AMRO resulted from the merger of Algemene Bank Neder¬land (ABN Bank) and Amsterdam-Rotterdam Bank (Amro Bank), the Netherlands’ two largest commercial banks. ABN AMRO serves three markets internationally: the Netherlands, the US Midwest and Brazil with headquarters in Amsterdam and operating revenue in excess of $11 billion.

Demos Solutions is a leading productivity solution provider for the financial services industry. Demos Solutions applies the Art and Science of Workforce Optimization (SM) to improve the productivity of leading financial services companies through its combination of hands-on consulting and workforce management technologies. Demos Solutions is the workforce optimization partner to four of the five largest banks in Canada, and 33 percent of the top 100 North American bank branches use Demos Solutions’ StaffSmart Enterprise® resource planning and scheduling tool.

The Edcomm Group has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. In addition to the development of customized programs, The Edcomm Group offers many off-the-shelf courses such as Teller Training, Compliance Training and Systems Training specifically designed for banks, credit unions and money services businesses that have proven themselves effective in organizations around the world.

The Edcomm Group is a 19-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.

For more information, please contact:

Linda Eagle
President, The Edcomm Group
1-888-4EDCOMM
linda.eagle@edcomm.com