ALTERNATIVE TO BIG PHONE COMPANIES MEANS MAJOR SAVINGS FOR HOME CONSUMERS AND SMBs

Syntagma Network Services, a new Vancouver, BC-based company, is revolutionizing the SMB and consumer market with Canada’s first independent, fully integrated telephony, IT and data service.

Syntagma’s innovative service allows businesses and consumers to bypass the big phone companies, allowing subscribers to get all of their phone, fax and internet services together on one bill, at a 30% to 50% savings. Syntagma’s new service puts an end to costly user fees such as extra charges for voicemail, call waiting, call forwarding, as well as expensive long-distance charges.

“There is a myth among consumers that you have to stay with Telus or Bell to get phone and Internet service,” says Syntagma Network Services CEO Theresa Carbonneau. “The big telcos don’t want people to know that smaller companies like Syntagma offer the same professional grade, reliable service to anyone, regardless of the size or nature of their business, for less cost.”

Switching to Syntagma is easy, with new users able to keep their existing phone numbers. Business subscribers make a minor initial investment in equipment, and then pay a low monthly rate for professional grade communications services. Entry-level SMB packages start at approximately $35 per line, per month – saving approximately 50% over a regular business line from one of the major carriers.

The company’s Pathway™ Small Business Solutions plan will be Canada’s most extensive, with a full suite of services including broadband connectivity, voice services, email and web hosting, exchange server hosting, virus scanning and fire walls, and secure remote backup.

“Consumers no longer have to pay for big telco’s costly services. Now they can reap huge savings by routing their long distance calls reliably through the Internet,” says CEO Theresa Carbonneau. “Syntagma gives small and medium-sized businesses a painless way to move to VoIP telephony and converged data services.”

Syntagma’s managed IT services include a 24/7 customer support system, able to help with everything from software issues and viruses to how to format a document in Word.

Syntagma guarantees a response within 2-4 minutes of receiving a question via chat and within 2 hours via email.

“The Pathway™ plan allows small businesses access to full-service technical support without hiring their own IT staff,” says Theresa Carbonneau. “We take the hassle out of your telephony service.”
Syntagma has partnered with Toronto-based Pathway Communications to offer these value-added services to SMB’s, which comprise over 97% of all business enterprises in Canada.
Home consumers also have a hassle-free way to switch from the big telcos with VoiceCool, a new $15 monthly package that includes a basic phone and a choice of national or international calling plan. Information is available at www.voicecool.com.

According to Carbonneau, who has 20 years of senior management experience at companies like Telus and British Telecom, Syntagma is the natural evolution of years of deregulation and technological developments allowing the marketplace more choice for its telephony needs.
For more information, please visit www.syntagma.com.

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