iEmployee goes interactive with new Live Chat feature

Seekonk, November 12, 2006 – iEmployee, the leading provider of On-Demand Workforce Management Solution, announced today the launch of Live Chat feature on its website iemployee.com. A pioneer in introducing the chat feature in HR industry, iEmployee has opened one more communication channel with the aim of providing real-time service to its visitors.

This is the first step towards making iEmployee.com, which already addresses customer queries through email, FAQ’s and the Web Site, a truly interactive website. The new feature presents the workforce solution seeker in an organization with an opportunity to instantly engage iEmployee solution experts via Live Chat to get help faster and more efficiently, and visitors don't have to download any software for it to work.

"We wanted our web site visitors to have ease in reaching us from anywhere in the world, at anytime of the day. The idea is to introduce a human factor which makes a connection, a one-to-one conversation. The Live Chat feature has empowered iEmployee web site visitors to use their channel of choice with the assurance that their queries are answered quickly and accurately. This not only expedites response time but also helps us extend personalized solutions catering to the need of the visitor” said Bhavin Tripathi, Marketing Manager at iEmployee. Powered by LivePerson.com, the Live Chat feature has helped iEmployee deliver consistent, managed service across all channels, including email, chat and the Web.


About iEmployee
iEmployee is a leading provider of on-demand workforce management solutions, enabling companies to eliminate paperwork and dramatically reduce employee administration time. iEmployee’s suite of web-hosted Time & Attendance, HR Software with Benefit Solution, Pay Stubs/W2 and Employee and Manager Self Service applications offer cost-effective solutions, requiring no IT investment or overhead. Endorsed by leading payroll providers, iEmployee is the solution of choice for over 2000 companies.