Brand-Comm & Almak to jointly host ‘Honeymoon for Life’ - A workshop on Service Strategy

Chennai, November 10th 2006: Integrated Brand-comm Pvt. Ltd, one of India’s leading communications consultancy and Almak Management Services, the marketing and customer service consultancy, are together hosting a workshop titled ‘Honeymoon for Life’ on 1st & 2nd of December at Courtyard by Marriott, Anna Salai, Chennai.

This workshop is being jointly conducted by Mr. Ramesh Venkateswaran, CEO, Almak Management Services and Mr. Ramanujam Sridhar, CEO Brand-comm who are industry professionals and also teach at leading IIMs.This workshop is targeted at Senior Managers in General Management, Sales and Marketing and Customer Service who believe that in today's highly competitive environment, factors that influence continued success of an organization go beyond merely offering a wide variety of products or services. And that to ensure customer loyalty, generate new customers and develop greater business volumes what any business needs is Total Customer and Service Orientation.

The objective of the workshop is to concentrate on outlining the need for a paradigm shift in the approach to the customer and to understand the need for aggressive marketing through total customer orientation. The participants will also get a fair idea on how to implement service as a differentiator; identify the characteristics of service and the dynamics of delivering quality service. The managers will be able to identify and develop the steps to systematically sell to customers in a competitive environment and most importantly to outline a strategy to improve competitiveness through service delivery

For more details on the workshop and registrations,
Please contact
BhuvanaS, Brand Comm, Chennai
044 28297148/49, 94440 19730. bhuvana@brand-comm.com