Radcom promotes professionals

(Hudson, Ohio, USA) – To help expand business as it moves into its second decade of service excellence, Radcom has promoted a consultant and hired new temporary professional staff. Radcom, a training development and technical writing firm, promoted Rob Catalano of Cleveland, Ohio to the position of Professional Services Manager.

Promoted to the new position in August after only one year as an Instructional Design Consultant, Catalano’s new role involves maintaining excellent client relations, managing multiple projects, engaging new clients and projects, and overseeing the company’s marketing efforts. He has already worked with nine clients on various training and documentation projects and managed a corporate image redesign. Clients included major retailers, manufacturers, health services, insurance, and IT companies. Catalano is currently working on a project to help a major local university better serve community development professionals in Greater Cleveland.

Prior to joining Radcom, Catalano was an Education Assistant for the Cleveland Metroparks Zoo, served as the Deputy Director for the Steamship William G. Mather Museum, worked at the Great Lakes Science Center as an Actor for the successful Titanic exhibition, was the Director of Success Through Caring Staff Development Center in collaboration with Greater Cleveland MR/DD agencies, and was the Manager of Training for Taco Time International in Eugene, Oregon.

“I’m excited to be in this position to help Radcom expand our service offerings and help our clients succeed in even more ways,” said Catalano.

Also, in the spirit of Radcom philanthropy, Catalano was Team Captain for Radcom’s Mighty Mikey’s Marchers in the “Light the Night®” walk to support the Leukemia and Lymphoma Society. For more information, visit: www.active.com/donate/ltnClevel/1945_Radcom.

Catalano also encourages high school students throughout Northeast Ohio by being a speaker for Making It Count which is part of Monster Campus. Catalano speaks to high school students on how to excel in school and prepare for college and a successful career. He also presents a program to assist parents of high school students on how to fund their child’s college education. “I really have to thank Radcom for allowing me the flexibility to be part of Making It Count so that I can give back to the community. I guess that’s the Radcom way,” said Catalano.

The Radcom way also entails hiring professional talent to fill its ever increasing client portfolio. Recently three area professionals have joined the Radcom team on a temporary basis to assist with large projects. New staff includes Rebecca Martin who is an experienced technical writer and instructional designer currently living in Hudson, Ohio. Dave Ryan joins Radcom with years of training development and facilitation experience and lives in Shaker Heights. Karen Jensen, owner of Interactive Learning Consultants, Ltd. located in Stow, Ohio, has 20 years in the Organization Development industry specializing in instructional design, technical writing, classroom facilitation and custom e-learning content development.

“These three great new staff cover our major service offerings,” said Jill McCauslin, Vice President of Human Resources. “Training development, technical writing, online training, and classroom facilitation are the core of what we do. Radcom is always ready to help our clients make their content count by hiring and developing professionals who care about delivering the best results,” she added. To learn more about Radcom, visit them online at: www.radcomservices.com

Contact:
Rob Catalano
Ph. 330-463-0200
E-mail: rcatalano@radcomservices.com

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