"Brain training" company predicts extraordinary growth with U.S. Net Promoter Score of 69%
October 11, 2006 (PRLEAP.COM) Business News
Colorado Springs, Colo.– LearningRx recently announced the results of its Net Promoter Score evaluation by franchisees with an exceptional score of 69%. The Net Promoter Score, which helps companies profitably grow by focusing on their customers, provides a specific formula for measuring potential growth. According to NetPromoter.com and Fred Reichheld’s book, "The Ultimate Question" (Harvard Business School Press, 2006), the Net Promoter Score "provides the single most reliable indicator of a company’s ability to grow." LearningRx was named by Franchise Times as the 45th fastest growing franchise system in March 2006.As per Net Promoter’s discipline, LearningRx earned a high score from its franchise owners by incorporating the program’s five key elements:
1. Metrics proven to link to growth
2. Leadership practices that instill customer focus, passion, and values
3. Organizational strategies to ensure adoption
4. Integration with core business processes
5. Operational systems to support the initiative
"While we knew our clients and franchise owners were very happy with our cognitive skills training programs based on the hundreds of calls, emails and letters we’ve received, it wasn’t until we applied the Net Promoter evaluation that we truly understood our level of franchisee satisfaction," said Dr. Ken Gibson, founder and CEO of LearningRx. "With the average company in America coming in around 11%, our score of 69% just solidified that we were not only doing something we believed in, but also changing the lives of our clients and franchise owners for the better."
About LearningRx
LearningRx specializes in identifying and correcting the underlying cognitive skill deficiencies that keep people from achieving their full potential in school, business or life. The program was pioneered by Dr. Ken Gibson and refined over a decade of research and testing. Using a comprehensive skills assessment test and intensive one-on-one training, certified trainers quickly and effectively enhance weak cognitive skills such as attention, memory, processing speed, and problem solving. Students completing the program usually see three to four years of improvement in as little as 12 to 24 weeks and benefit from improved confidence, self esteem and overall achievement. The company guarantees improvement for all people with deficiencies who complete the training.
To find the nearest LearningRx center, visit www.LearningRx.com.
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