Successful implementation of business-to-business customer research survey leads to customer win for Maven Research to conduct consumer research

High Wycombe, UK - Maven Research, a leading full service research agency and provider of Customer and Employee Satisfaction Surveys in the UK announces its successful bid to conduct consumer research for National Grid Metering.

For more information visit: www.maven.co.uk or call 01494 688400.

National Grid Metering commissions Maven Research

Following the successful implementation of the business-to-business customer research survey earlier this year Maven Research has now won the bid to conduct consumer research for National Grid Metering. Having gone through the full tender process National Grid Metering commissioned Maven Research in early August for a 1 year contract with an option for a second year.

This new contract cements the relationship between Maven Research and National Grid Metering and according to Barry McKeich of Maven Research “….(the contract agreement) has been the culmination of 5 months work on both sides that has created a close relationship that we hope will continue for a long time.”

About National Grid Metering

National Grid Metering is a subsidiary company of National Grid and provides metering and meter reading services in the regulated gas metering market. As part of the National Grid group of companies, National Grid Metering has a long-rooted heritage in the gas and electricity industry which serves as a firm foundation for future growth and development.

National Grid currently owns around 21 million gas meters - about 99% of all such meters in Great Britain. National Grid Metering provides metering and meter reading services to National Grid and manages the relationship with its customers, the gas shippers.

About Maven Research

Maven Research is a Market Research Agency specialising in Customer and Employee Satisfaction Surveys for the UK and Europe. Maven Research is one of the ten largest agencies in the UK for continuous research. Maven Research offers a full range of research services and uses both qualitative and quantitative techniques to provide research solutions that add strategic value.

Maven Research specialises in Customer Satisfaction Surveys and surveys of Employee Satisfaction and Employee Engagement. Maven Research has a broad range of business and consumer research experience across all sectors and its applications include tracking customer satisfaction levels, identifying factors that drive customer loyalty, understanding employee engagement and all forms of ad-hoc research into brands, products and services.

Contact Details

Barry McKeich
Sales & Marketing Manager
Tel: 01494 688400

Maven Research
Old Bank House
39 High Street
High Wycombe
Bucks, HP11 2AG

E-mail: sales@maven.co.uk
Website: www.maven.co.uk