THE EDCOMM GROUP’S DR. LINDA EAGLE FEATURED SPEAKER AT COMPLIANCE-RISK MEETING ADDRESSING ELDER FINANCIAL ABUSE IN RENO, NV

(NEW YORK, NY)

Dr. Linda Eagle, President of The Edcomm Group, was the featured speaker at the Western States ITI User Group (WSUG) Compliance Risk meeting held on September 13th in Reno, NV.

The event, held at the Silver Legacy, was sponsored by the WSUG Board. Attendees included compliance and operations officers from state and nationally-chartered community banks ranging in size from de novo to the billion-dollar asset range located throughout California, Hawaii, Oregon, Washington, Utah and Arizona.

Dr. Eagle talked about the Elder Justice Act of 2003, which has been revised and is expected to pass this year, as well as Edcomm’s BSA/AML Compliance training programs. According to Eagle, “The best way for banks to approach the new legislation is with the attitude that this is an opportunity to provide a new level of service to their customers.”
“It was great to see the common interest that this diverse group of bankers has in elder financial abuse and BSA training,” Dr. Eagle said. “They understood what I meant when I said that good training, executed properly, can protect the bank, the employee and the customer. Also, they agreed that the right attitude leads to the successful accomplishment of compliance and business goals.”

With more than 5 million cases per year, financial abuse of elders is the number one crime committed against persons age 65 and older. Currently, 17 states and Washington, D.C. have passed laws that require bank personnel to report suspected cases of elder financial abuse. Another 33 states recommend it.

The Edcomm Group has been a driving force in the campaign to educate bank personnel about elder financial abuse. Edcomm's course, Focus on Elder Financial Abuse, is designed to help banks cope with the new laws targeting elder financial abuse by teaching front line staff about how to best serve their elderly customers while reducing risk to the bank.

Focus on Elder Financial Abuse is a comprehensive eLearning program providing training on issues related to elder financial abuse. The course covers: defining elder financial abuse and the laws governing it, detecting the red flags of elder financial abuse, and reporting elder financial abuse properly. Focus on Elder Financial Abuse is geared towards teaching participants how to identify elder abuse and how to protect both their customers and the bank, with accurate, compliant reporting.

Edcomm’s Focus on Compliance course, a computer-based, distance-learning program that can be delivered via Internet, intranet or CD-ROM. The program teaches banking compliance using easy-to-understand language in an interactive, self-paced format. Participants learn from their own perspective, with a curriculum customized to their position. Focus on Compliance covers: Bank Secrecy Act (BSA), Anti-Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Reg P, Gramm-Leach Bliley Act, Right to Financial Privacy, Sarbanes-Oxley (SOX), Reg CC & Check 21, Reg D, Reg E, Reg Z, Truth in Lending, FCRA, FACT Act, HMDA, CRA, and Bank Bribery, among others. The program also includes a quick reference guide to all banking regulations, as well as a glossary of terms and a library of reference materials.

Dr. Eagle is frequently invited to speak on a range of topics including distance learning, adult education, compliance training, teller training, ethics training, technological advances in training and education, and business solutions. Her educational background in psychology and communications and her experience in organizational consulting give her unique insight into the practical application of training and communication programs. Dr. Eagle has provided consulting and training services to hundreds of organizations in a variety of industries. Published in many national publications including USA Today, American Banker, Forbes, MSNBC and the Washington Post, Dr. Eagle has also appeared on several local and national radio and television news programs.

The Western States ITI User Group is comprised of representatives from financial institutions using Information Technology, Inc. (ITI) software. The WSUG was formed to further the exchange of information, discuss matters of mutual concern and interest, and to provide a forum where colleagues could come together and share ideas.

The Edcomm Group has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. In addition to the development of customized programs, The Edcomm Group offers many banking specific off-the-shelf products such as Teller Training and Compliance Training that have proven themselves effective in organizations around the world.

The Edcomm Group is a 19-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share — providing bottom-line results. The Edcomm Group (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.

For more information, please contact:

Linda Eagle
President, The Edcomm Group
1-888-4EDCOMM
linda.eagle@edcomm.com