Cartridge SAVE launch state-of-the-art customer account system

Cartridge SAVE, the UK’s leading online store for printer cartridges, has just seen the launch of a state-of-the-art account system. Jonathan Clark, Managing Director, said: “Buying print consumables online is often a lot harder and more expensive than it needs to be. We wanted to help our users find their cartridges quickly, and at the same time show them the vast range of compatible and remanufactured alternatives that are available”.

With this in mind, Cartridge SAVE’s new-look account system is centred on the customer and their needs, empowering them to control their own orders, without the need to call customer service. They can track their orders and see possible problems, return items automatically and repeat orders with a simple click of the mouse.

One favourite new feature uses the latest AJAX technology to allow users to select and give nicknames to the printers that they own. No more searching for model numbers on your printer every time you need cartridges – simply add the model once to your account on Cartridge SAVE, and see matching products with just one click.

Within minutes of launch, the feedback was flooding in. “The option to store my printer details with the link to matching cartridges was very helpful”, praised one happy customer. “Now I can repeat an order without searching for hours on the internet, and I’m always impressed with how fast they can get the item to me”, said another. Dhawal Choksi, developer on the project, said: “Making our customers’ life easier is our number one priority, and we are constantly looking for new ways to improve the facilities we offer them”. The new account system, then, will be just the first of many major innovations at this revolutionary company.

Cartridge SAVE (www.cartridgesave.co.uk)is a leading online supplier of printer cartridges, toner and other printing accessories. Based in Cheshire, they offer free next day delivery to the UK, as well as exceptional customer service from a team of dedicated professionals.