Wirelessmapping.com announces a wireless customer pre-qualification system.
August 15, 2006 (PRLEAP.COM) Business News
Wirelessmapping.com announces the availability of a wireless customer pre-qualification system. This is designed for fixed wireless and WIMAX operators and their quest to answer the questions “Do we offer service at this address?” and “Can we determine this without having to send a truck out to check for signal?” In conjunction with RF planning and radio coverage mapping, Wirelessmapping.com can produce a Google EarthÔ compatible file that will allow a customer service rep or sales person to input a specific street address and determine if it falls within their wireless service area. The address query returns a result and places the location on the Google EarthÔ map with the radio coverage in the background. If the location falls within the wireless network coverage area, the customer service rep can simply schedule the installation. All of this can be completed on the initial phone call.This was created in response to network operators asking if there was a simple and affordable way for someone to call in and inquire about availability of service at their location. While Wirelessmapping.com has always been able to generate accurate coverage maps for a carrier, it was not until now that they could make this coverage available in an interactive universal format. Being able to pan and zoom maps to a particular address greatly reduces the need for truck rolls to a potential customer location. Wireless operators who have been using the service claim they have been able to double their daily installation rates.
In addition to the Google EarthÔ file, their data services group can process existing customer databases or purchased business and residential address lists and run them through a process to identify the actual customers that fall within the wireless coverage area. This allows for a direct market campaign to the people or locations where the network operator can reach. Additionally, this service can be used while investigating new expansion sites or evaluating existing networks for market potential.
About the company: Wirelessmapping.com is the home of Brian Webster Consulting, a firm that was formed in response to the growth in the wireless industry. Their focus is to provide affordable and knowledgeable radio frequency and wireless network design services. Please visit www.wirelessmapping.com for more information and examples of the products that can be produced.