Gold Systems Attains Gold Certified Partner Status In Microsoft Partner Program

BOULDER, Colo. Aug. 16, 2006 – Gold Systems, a developer of customer-focused voice-powered software solutions, today announced it has attained Gold Certified status in the Microsoft Partner Program with a competency in Networking Infrastructure Solutions, recognizing Gold Systems’ expertise and total impact in the technology marketplace. As a Gold Certified partner, Gold Systems has demonstrated expertise with Microsoft technologies and proven ability to meet customers’ needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support, giving them a competitive advantage in the marketplace.

Gold Systems has more than 15 years of experience in delivering telephone self-service products and custom solutions to enterprise customers. These automated solutions allow companies to both improve customer service and reduce costs by offering their customers the ability to perform transactions such as resetting passwords, checking account status or buying a product simply by speaking into a telephone. The Microsoft Speech Server is one of the speech recognition systems in which Gold Systems has extensive expertise.

“Adding the Networking Infrastructure competency to the Microsoft ISV/Software Solution competency we earned last year demonstrates that Gold Systems has the skill set to provide enterprise customers with the best service possible,” said Terry Gold, CEO of Gold Systems. “Also, the benefits provided through our Gold Certified status will allow us to further enhance our offerings to Microsoft customers.” “Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities. They need to trust in someone that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies,” said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. “Today, Microsoft recognizes Gold Systems as a new Microsoft Gold Certified Partner for demonstrating its expertise in providing customer satisfaction with Microsoft products and technology.”

As one of the requirements for attaining Gold Certified Status, Gold Systems had to declare a Microsoft Competency. Microsoft Competencies are designed to help differentiate a partner’s capabilities with specific Microsoft technologies to customers looking for a particular type of solution. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry.

Microsoft Gold Certified Partners enrolled in the Networking Infrastructure Solutions Competency have proved their competency in implementing technology solutions based on either the Microsoft Windows Server™ 2003 or Windows® 2000 Server operating system, with a particular focus on Microsoft Small Business Server 2000 and Windows Small Business Server 2003. These implementations may include crafting solutions that connect Windows-based servers, PC locations and the Internet; installing a server farm; or building a small-business Windows Server stand-alone solution that includes file and print capabilities.

The Microsoft Partner Program was launched in December 2003 and represents Microsoft’s ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners’ businesses be successful.

About Gold Systems:
Gold Systems’ self-service IVR, speech recognition and text-to-speech solutions allow businesses to improve profitability while providing customers with a service they love to use. Gold Systems software has automated over a billion telephone calls around the world since 1991. With its award-winning products and services, Gold Systems helps the Global 1000 identify where efficiency can be improved with voice-driven solutions. Gold Systems' vertical applications have positively impacted bottom line results for companies in the financial, insurance, healthcare, retail and utility industries. More information about Gold Systems can be found at www.goldsys.com or by calling
303-447-2837 and saying “information.”

# # #