Woolworths Expands TRIAD Consulting Support from PIC Solutions

Woolworths, one of Africa’s largest clothing and food retailers, has signed an expanded strategy consulting agreement with PIC Solutions to support its TRIAD™ adaptive control system.

The TRIAD system, from Fair Isaac Corporation, has become the global-standard account management solution for consumer credit grantors as it provides sophisticated risk management functionality in the credit limit management, collections and marketing communications environments. By making the right decisions for every account in a portfolio, lenders are able to increase revenue, reduce losses, improve customer service and ultimately, increase portfolio profitability and drive sustainable competitive advantage.

Woolworths Financial Services has been successfully using the TRIAD system for ten years and achieved significant improvements in the areas of employee turnover, collections processes and strategies. PIC Solutions strategy consultants will provide on-going consulting support to ensure Woolworths Financial Services continues to maximise the solution’s functionalities for effective decision making.

Sivi Pillay, Head of Customer Risk and Compliance at Woolworths Financial Services, comments, “TRIAD has proven to be an effective tool in assisting us with our objective to strategically change our business decisions and policies. This leading system has presented us with new opportunities to grow our business and through this consulting contract, PIC Solutions strategy consultants will ensure we continue to make successful credit and collections strategies.”

Dave Lewis, Director of Consulting at PIC Solutions, adds, “We are pleased to work with Woolworths on this TRIAD consulting assignment. Woolworths has successfully leveraged TRIAD’s functionalities to meet their objectives and this has led to more effective decisions being made. Our risk management consulting team will work closely with the Woolworths team to ensure that they continue to experience the full benefits of TRIAD.”


About Fair Isaac
Fair Isaac Corporation (NYSE:FIC) makes decisions smarter. The company’s solutions and technologies for Enterprise Decision Management give businesses the power to automate more processes, and apply more intelligence to every customer interaction. Through increasing the precision, consistency and agility of their decisions, Fair Isaac clients worldwide increase sales, build customer value, cut fraud losses, manage credit risk, reduce operational costs, meet changing compliance demands and enter new markets more profitably. Founded in 1956, Fair Isaac powers hundreds of billions of decisions per year in financial services, insurance, telecommunications, retail, consumer branded goods, healthcare and the public sector. Visit Fair Isaac online at www.FairIsaac.com.


About PIC Solutions
PIC Solutions provides consumer credit solutions to a wide range of blue-chip organisations. We are experts in the fields of credit, risk and software and have an established track record of success powered by solutions.

PIC Solutions is the Fair Isaac alliance partner for the Africa Middle East region and from offices in Cape Town, Dubai and Johannesburg, provides all sales and support for the entire suite of Fair Isaac products and services. This includes consulting, project management, integration services, first line software support and ongoing maintenance.

Our ongoing commitment is to enable clients to optimise the credit life cycle.

Editorial Contact:
Sarka Svoboda
Marketing Manager
Tel: +27 (0)21 680-6010
Fax: +27 (0)21 680-6003
Email: SSvoboda@PICSolutions.com
Web: www.PICSolutions.com