BOK FINANCIAL SELECTS THE EDCOMM GROUP TO PROVIDE BANKING OPERATIONS MANAGEMENT TRAINING (NEW YORK, NY)—February 1, 2005

Edcomm will conduct a three-day Pilot session, as well as a two-day Train-the-Trainer session. BOK Financial has purchased the lifetime license, which includes all course updates, along with continuous training support, and allows unlimited implementation of the program throughout the organization. After completing the Train-the-Trainer session, BOK instructors will be fully prepared to present the Managing Banking Operations for Productivity and Quality program to all members of their organization, as often as they choose.

Managing Banking Operations for Productivity and Quality is a hands-on, highly participatory training program using applied financial services examples to emphasize the "hard skills" of managing operations, such as Scheduling, Forecasting, Capacity Planning, Job Design, Production Standards, Change Management, Risk Management, Work Flow, Process Improvement, Strategic Planning and Service Quality. The course provides managers and supervisors with the skills to manage their workloads using tools, techniques and strategies for attaining increased productivity and quality. These serve as a mechanism to succeed in an environment of ever-evolving technology, sophisticated markets, reorganization and realignment, and new products and services.

BOK Financial Corporation is a multi-bank holding company based in Tulsa, Oklahoma. The company's stock is publicly traded on NASDAQ under the national market listings (symbol: BOKF). Assets of the organization are centered in five bank subsidiaries, Bank of Albuquerque, Bank of Arkansas, Bank of Oklahoma, Bank of Texas, and Colorado State Bank and Trust.
The Edcomm Group has had the privilege of assisting many distinguished clients with business solutions in the form of classroom instruction, print publication, video production, online documentation, interactive web systems and multimedia programs. In addition to the development of customized programs, The Edcomm Group offers many industry specific off-the-shelf products that have proven themselves effective in organizations around the world.

The Edcomm Group is an 18-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share — providing bottom-line results. The Edcomm Group (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.

For more information, please contact:
Linda Eagle
President, The Edcomm Group
1-888-4EDCOMM
linda.eagle@edcomm.com

Lauren Tosti
Public Relations, The Edcomm Group
1-888-4EDCOMM
lauren.tosti@edcomm.com