XLAB launched a new remote desktop support tool - ISL Light 3.0

The remote desktop support tool ISL Light 3.0 has a friendly user interface and a superior technological basis. This tool makes us simply redundant. Both a helpdesk and a client run only a small executable file, enter a unique session code and seamlessly connect (through a firewall) into a remote desktop support session with view and control sharing. Both Desk and Client application communicate through the server application placed on a powerful network of servers worldwide. The helpdesk and the client always connect to the optimal server in the network in a secure and highly efficient manner.

In ISL Light 3.0, the technological platform has been upgraded with the ISL Grid technology. It sits in the network of servers worldwide aiming ultimately to turn the global network of servers into one vast server resource. The ISL Grid technology assures greater responsiveness to any technical problems that the servers could be facing. For example, should this optimal route be broken down at any time, the ISL GRID technology enables the system to be self-healing because of redundancy at all levels. The second best route is found immediately and the connection is automatically restored. Meanwhile, the helpdesk is normally supporting the remote client by using the integrated audio and video communication.

ISL Light 3.0 is available for free testing at www.isllight.com.

About ISL
The ISL product range is placed at the very top of the advanced network communication solutions. ISL is currently present with the remote desktop support solution ISL Light, and the website sales optimization solution ISL PRONTO, and is expanding to include the fields of Internet video conferencing. ISL has supplied 10,000 users from more than 100 countries.

www.isllight.com | www.islpronto.com

For further information, please contact:
Ms Jerneja Fidler | Marketing Manager
t: +386 1 4776777 | e: neja.fidler@xlab.si