Karen Fredricks To Write MICROSOFT BUSINESS CONTACT MANAGER 3.0 FOR DUMMIES

Boca Raton CRM consultant and trainer, Karen Fredricks, was selected by Wiley Publishing to write Business Contact Manager For Dummies, a $24.99 paperback scheduled for publication in January, 2007.

John Wiley Publishing chose Karen Fredricks to write the book following the success of her three previous ACT! For Dummies titles, all of which are available at all the major book retailers. Fredricks is also the editor of a nationally published contact management newsletter.
Fredricks specializes in contact management database software. These programs are designed to combine calendar, contact and communications functionality with sales tools and reporting capabilities. Fredricks said she didn’t have to change her style much to explain the new Microsoft product that will be included with most versions of Outlook 2007.

"The For Dummies books have been so successful because of the foolproof formula developed by Wiley," said Fredricks. "This approach is so similar to my own instructional style that writing this book was both a rewarding and fun project. After specializing in the ACT! contact management software program for so many years, it’s great to offer readers a look at alternative products."

According to Fredricks, “Everyone knows Microsoft. Business Contact Manager is one member of the Office 2007 family of products. I am really excited to be the first one to write about this new product. ”

Fredricks has over 20 years of computer consulting and training experience in South Florida, during which time she has acquired in-depth expertise in the operational requirements of a broad spectrum of businesses. Her company, Tech Benders, provides a variety of services to businesses of all types and sizes, including needs analyses to determine hardware and software requirements, installation of selected software packages, troubleshooting, software customization, and training. Tech Benders shows businesses how to operate more efficiently, and therefore, more profitably, with the use of contact management software.

Fredricks is an ACT! Certified Consultant, ACT! Premier Trainer, QuickBooks Pro Certified Advisor, Microsoft Office User Specialist and author of copyrighted training materials for business users of QuickBooks, Microsoft Office, WordPerfect, Basic Windows and the Internet.