Chantiq Skaly Aims to be the World's Leading Kebaya Brand
January 09, 2005 (PRLEAP.COM) Business News
When it was first established in 2000, young entrepreneur Alin Anuar, began her own label Chantiq Skaly an online store selling kebaya & accessories. With the help of friends & family, she began building up clientele from all walks of life & countries through the online store until she recently opened a mini booth in Singapore. Today, she also has boutiques carrying her label both in East & West Malaysia.Through experience, Alin realized that having an online store has a lot of challenges in terms of customer relationship & trust. Thus, she uses the msn messenger to talk to her customers from all over the world, the emails are personally read through & she maintains relationship with the customers via email updates.
"I'd like to keep the website simple with enough photos to see & adequate contact details. I want the customers to talk to us personally on the kebaya they want & we are able to do all types of kebaya' says Alin,' I believe in personal touch & I strive to give personal attention to each and every customer.'
The website includes matching accessories which are all handmade,'I think being color coordinated & wearing matching bags with the kebaya is really stylish & classy.'
In a message to Alin, one of the customer from the US writes "Ms Alin, the kebaya arrived today and it is beautiful! Wow… it sure is a head-turner. Thank you very much for a great transaction. You will hear from me again, definitely"
Chantiq Skaly has received orders from the US,Europe,Australia, New Zealand, Singapore & their base, Malaysia. The customers ranging from all walks of life & they aim to be the leading kebaya brand in the future,'I know we can do it. We have all the systems in place & proper business plan to move ahead. Kebaya needs no introduction & we are determined to be the best at what we do.'