Turnpoint Solutions Announces Fulton County Water and Sewer Division Engagement

Turnpoint Solutions Announces Fulton County Water and Sewer Division Engagement

ATLANTA, GA – April 26, 2006 – Turnpoint Solutions LLC announced at the billing and CIS event of American Utility Week that it was recently selected as part of an IT consulting consortium team chosen by the Fulton County Water Services Division. Turnpoint is providing strategic consulting services in support of Fulton County’s strategic operations and customer service IT enhancement programs now underway.

Working closely with Fulton County Water Services team members, Turnpoint is providing consulting services for a review of asset operations, maintenance, customer fulfillment and billing business processes. Fulton County Water Services Division serves customers in unincorporated Fulton County.

Turnpoint is providing business process benchmarking, process transformation workflow mapping, functional requirements development, and IT systems selection services for planned tenders for procurement of new IT systems in support of asset management and customer care and billing.

The goal of the Fulton County Water Services strategic customer and operations business process transformation initiative is to improve delivery system performance and ensure strong environmental stewardship while also enhancing customer service for constituents throughout its fast growing Fulton County, Georgia service territory.

In a separate initiative in support of the Water Services Division’s commitment to national environmental and technology leadership, Fulton Commissioners recently approved work on a $137 million dollar development initiative for the Johns Creek water reclamation project. Johns Creek will deploy Membrane Bio Reactor (MBR) technology in its largest commercial application to date in North America. When opened in approximately 3 years, the Johns Creek campus will incorporate educational components regarding the importance of water quality and conservation in the Chattahoochee River.

Turnpoint Solutions executive vice president of business development Leo Hagood remarked, “Like many other leading utilities, Fulton County Water Services has placed environmental and technology leadership squarely at the center of its strategic plans. While focusing on the application of IT systems, Fulton Water Services Division is also moving to implement industry best practices for improved asset maintenance, system reliability, and customer care.”


Assistant Director of Fulton County Public Works Chris Browning concluded, “Turnpoint Solutions and its project team have a broad range of industry experts who support Fulton County’s strategic objectives for this project. Turnpoint’s utility and mobile work management consultants have a unique combination of IT system expertise and end-user business process experience that has been vital to our project success to date.”

About Fulton County Water & Sewer Division:

Fulton County lies in north-central Georgia in the foothills of the Appalachian Mountains. Fulton County encompasses 529 square miles and stretches over 70 miles from one end to the other. North Fulton includes the cities of Alpharetta, Roswell, and Mountain Park. South Fulton includes the suburban cities of College Park, East Point, Fairburn, Hapeville, Palmetto and Union City Georgia. The City of Atlanta lies between them. The Chattahoochee River, the source of drinking water for Fulton County, is one of the smallest water sources in the country relative to the size of the population it supports. Fulton County Water Services Division provides stewardship over the water resources and water, wastewater, and sewer services for Fulton County’s water and sewer customers.

About Turnpoint Solutions LLC:
Turnpoint Solutions is a leading provider of business domain and process driven IT consultancy services for the mining, transportation, and utility industries. We work with clients to develop innovative yet attainable business transformation strategies and we focus on the strategic application of technology in the areas of asset management, customer care and workforce optimization.
By combining vertical industry subject matter expertise, vendor/technology experience, and proven program management we ensure that our client’s technology investments deliver measurable, sustainable competitive advantage. Additional information is available on line at www.turnpoint-solutions.com.