Ideaca Knowledge Services and iFusion Solutions merge and become one of Canada’s Largest Microsoft CRM partners

April 24, 2006. Vancouver, Canada. Ideaca Knowledge Services, a leading Canadian-based business consulting firm, and iFusion Solutions, an award winning Microsoft Customer Relationship Management (CRM) partner, have merged becoming one of Canada’s largest Microsoft CRM partners. The merger leverages the expertise of both companies, and ensures that both Ideaca and iFusion customers gain access to an expanded solution portfolio, while continuing to receive the benefits of existing services.

Focusing primarily on mid-size and enterprise organizations, Ideaca provides an array of business solutions including Custom Application Development, Business Intelligence (BI), Application Integration, Portals, IT Strategic Consulting, Project Management, Microsoft Dynamics™ CRM, and Microsoft Dynamics™ AX. Complementing this, iFusion provides CRM strategy, technology, and consulting solutions to Western Canadian organizations.

“The popularity of Microsoft’s CRM solution along with the combined implementation forces at Ideaca and iFusion, create an unbeatable equation of dynamic customer service that allows us to be a stronger partner to our customers. Ideaca’s nationwide coverage and iFusion’s award winning CRM expertise puts us in a position to deliver comprehensive business solutions to organizations across Canada.”, said Muneer Hirji, President, Ideaca.

"iFusion is excited about this merger because it broadens the range of services that we can offer to the Canadian market,” said Joe Horvath, Director of Sales, iFusion. “Through our unique portfolio of solutions that include Microsoft Dynamics™ CRM, Microsoft Dynamics™ AX, BI, SharePoint Portals and Custom Application Development, Ideaca and iFusion are best positioned to address the evolving needs of our customers.”

There are more than 6,000 companies and 190,000 users reaping the benefits of Microsoft Dynamics CRM. This solution helps companies achieve and maintain competitive advantage by improving customer-focused business processes including sales, marketing, and service. The combined companies with over 120 employees will operate under the Ideaca banner and have offices in Calgary, Toronto, and Vancouver.

About Ideaca (www.ideaca.com)
Ideaca is a leading Canadian based consulting firm and Gold Certified Microsoft partner that sells, develops and implements business software solutions including Custom Application Development, Business Intelligence, Application Integration, Portals, IT Strategic Consulting & Project Management, Microsoft Dynamics™ CRM, and Microsoft Dynamics™ AX.


About iFusion (www.ifusioncrm.com)
iFusion, one of Microsoft’s premier partners in Western Canada, focused entirely on Microsoft CRM and has more than 30 Microsoft CRM customers. In 2005, iFusion won the Microsoft Impact Awards for CRM solution of the year and Microsoft Channel Builder of the year.

For more information, please contact:

Sunny Sung
Western Marketing Manager
Ideaca

604-669-6811 ext 221
sunny.sung@ideaca.com