24-7 INtouch Receives Customer Inter@ction Solutions® Magazine’s Global Top 50 Teleservices Agencies Award

Toronto, Ontario. 24-7 INtouch, a multi-channel call center outsourcing company, announced today that Technology Marketing Corporation’s (TMC®) Customer Inter@ction Solutions® Magazine has ranked 24-7 INtouch as one of the Global Top 50 Teleservices Agencies in the Aggregate Inbound & Outbound, Domestic & International category.

In its 21st year, Customer Inter@ction Solutions magazine's exclusive Top 50 Teleservices Agencies Ranking recognizes the top 50 inbound and outbound teleservices agencies, both domestic and international, well as interactive inbound, as measured by the amount of billable telesevices minutes they have completed during the past year.

“This award is another great recognition for 24-7 INtouch and highlights our aggressive growth over the last few years,” says Greg Fettes, President and CEO of 24-7 INtouch. “Each year our client list grows and this award reinforces our ability to compete for large scale projects in the Teleservices industry. Our continued success is a direct result of our clients’ confidence in 24-7 INtouch’s ability to provide quality and consistent customer service solutions to their customers.”

“The Top 50 Teleservices Agencies list offers the industry the most honest and reliable ranking of companies. It is truly the benchmark for choosing large-size teleservices agencies,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions. Customer Inter@ction Solutions has been the leading publication in CRM, call centers and teleservices since 1982™.

24-7 INtouch has met the stringent criteria set by the editors of Customer Inter@ction Solutions. 24-7 INtouch’s billable minutes were verified by the editors for accuracy and reliability. In addition each agency was required to submit a letter of verification from each of its telephone service providers certifying the number of minutes for which it billed the agency during the 12 month period from November 2004 to October 2005.

About 24-7 INtouch
24-7 INtouch (www.24-7intouch.com) is a multi-channel call center outsourcing company that provides practical and affordable customer relationship management solutions across various industries. Using the most advanced technology in the industry and Certified Sales and Customer Service Representatives, 24-7 INtouch is dedicated to helping clients increase their sales and strengthen their customer service. Currently, the company’s primary products are the outsourcing of inbound call center services and live web-based customer support solutions such as Live Web Chat and Email Response.


About TMC®
Technology Marketing Corporation (TMC) publishes four print magazines: Customer Interactive Solutions, Internet Telephony, SIP Magazine and IMS Magazine; as well as the digital publications, Speech-World, WiFI Telephony Magazine, VoIP Developer, IPTV Magazine and WiMAX Magazine. TMC also produces TMCnet, the world’s leading communications and technology Web site. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet, ranked among the top 2,500 Web sites in the World by Alexa.com, publishes more than 20 topical online newsletters. For more information about TMC, visit www.tmcnet.com.

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