DMB Financial Selects I.B.I.S., Inc. and Microsoft Dynamics CRM for Cost Effective Customer Relationship Management Solutions

March 23, 2006 — Norcross, GA and Danvers, MA – I.B.I.S., Inc., a Microsoft Gold Certified Partner and DMB Financial, LLC, one of the most trusted names in debt settlement and credit restoration financial services, announce the selection and integration of Microsoft Dynamics CRM to automate DMB’s marketing and sales processes.

Prior to the implementation of Dynamics CRM, DMB Financial was struggling to manage its day-to-day operations and a booming business using antiquated systems and methods. “Our operations were very inefficient and became increasingly difficult to manage from one day to the next as our business continued grow,” said Daniel Kwiatek, Chief Operating Officer for DMB Financial. “Additionally, we had no visibility into our sales pipeline and forecasting was nearly impossible. It became apparent that unless we improved our operational efficiencies, we would not be able to provide the level of service that our ever-growing nation-wide clientele expected from us. Following the installation of Microsoft’s Dynamics CRM, we realized an immediate improvement in our telesales, leads tracking, and management reporting operations,” added Daniel Kwiatek.

Prior to the installation of Dynamics CRM, the company was investing significant marketing dollars to generate leads that could not be effectively tracked, compiled, or reported upon. Any reporting that was in place was being managed through diverse Excel spreadsheets requiring extensive manual intervention.

“Upon engaging with I.B.I.S., DMB Financial clearly defined the “state-of-the-state” of their business: their current processes, challenges, and opportunities for the IBIS team. Rapid deployment and spot-on functionality were critical project goals due to the dynamic nature of DMB Financial’s business. After the comprehensive discovery stage, IBIS successfully mapped MS Dynamics CRM to align directly with DMB Financial’s project goals,” said Scott Vinson,
Vice President of Sales for I.B.I.S., Inc.

IBIS clearly outlined and measured DMB Financial’s goals and expectations to ensure the applications’ success and to realize DMB’s vision of an integrated enterprise. Following the due diligence of both the IBIS and DMB team, a fully configured system was live and completely integrated within 30 days.

Within the first month of go live, DMB recognized a 30% increase in revenues, and over the following six months realized a 50% increase in monthly revenues that was directly attributable to increased operational efficiencies. During this period, the number of leads processed and tracked increased by 100%. Moreover, the leads generated were matched with the lead source for the purposes of measuring the marketing campaign ROI.

Additionally, DMB Financial now has visibility into the Sales Pipeline that did not exist prior to the Dynamics CRM implementation and relies upon a new forecasting model that allows management to make informed, strategic growth decisions.

“The deployment of Dynamics CRM at DMB Financial demonstrates I.B.I.S.’ ability to directly increase revenues and profits for our customers - the most vital measurements of success for any project”, stated Josh Veshia, New England Regional Manager for IBIS. “With a proven methodology that focuses on business objectives rather than technology, I.B.I.S. continues its heritage of successful client engagements in New England.”


About I.B.I.S., Inc.

Founded in 1989, and headquartered in the high tech corridor of Atlanta’s Technology Park, I.B.I.S., Inc. (www.ibisinc.com) is a leading enterprise business solution provider for companies seeking to gain a competitive advantage through Microsoft technology solutions.

I.B.I.S., Inc. is a full-service consultancy providing business transformation solutions related to Microsoft Dynamics ERP, SCM, and CRM application systems, as well as Microsoft infrastructure products.

I.B.I.S., Inc. is a Microsoft Gold Certified Partner, a Microsoft Dynamics Inner Circle Partner, and a two-time winner of Outstanding Partner of the United States award. I.B.I.S. is one of just a handful of companies worldwide with five Gold Certified Microsoft Competencies.


About DMB Financial

DMB Financial, LLC assists its nation-wide clientele with their troublesome unsecured debt through its proven Financial Guardian™ debt settlement program and credit restoration services.

With over 50 years of combined experience in the financial services industry, the founders of DMB Financial are helping to redefine the dream of financial independence for the many who are burdened with excessive debt. By combining proven money management systems with its unparalleled customer service, the Company offers consumers a means to get out of debt, avoid
bankruptcy, and re-establish their credit while providing the tools to help them better manage their finances.

For more information about DMB Financial and their financial services and products, visit the Company's website at www.dmbfinance.com or call 866.865.6959.