Returned Mail Solutions Establishes Comprehensive Process for Meeting the Growing Concern with Reducing and Eliminating Returned Mail

NAPERVILLE, Illinois, March 8, 2006 – To improve the flexibility and cost effectiveness of a total outsourced customer care solution, Returned Mail Solutions announced the formation of a comprehensive suite of ala carte options for reducing and eliminating the growing concern with Returned Mail.

“Striving to be the premier provider of comprehensive services, we know that the market desires a flexible and cost effective approach for all services,” said Robert Hedstrom, president of Returned Mail Solutions. “Customers are looking for many alternatives in the way we handle mail and data; we have and will continue to add solutions that encompass our customer’s total problem.”

Each year, more than 44 Million Americans change their address. The mobility of the American public along with data input errors has caused a tremendous financial strain on the United States Postal Service as will as the mailers themselves. Of the greater than 5 billion mail pieces per year that are Undeliverable as Addressed (UAA), approximately 39% are forwarded, 24% are returned and 37% are treated as waste.

RMS’ solution considers all elements of the document lifecycle. Their solution ingests both data and mail and searches billions of records for the most recent address. Their additional services offer support to typical in-house receivables management departments. RMS offers a unique solution that will significantly reduce and eliminate the costs associated with Returned Mail, improve cash flow and customer service.

About Returned Mail Solutions

Returned Mail Solutions is a premier provider of solutions that reduce and eliminate costs associated with Returned Mail. The company helps organizations with turnkey customer care and support; solutions that increase efficiency, mitigate risks, grow revenue and meet the challenges of a changing and mobile American public. More information is available at www.returned-mail.com.


CONTACT

Robert S. Hedstrom
President
Returned Mail Solutions
847.651.0991
rhedstrom@returned-mail.com