Metrix Announces New UK Partnership With Field Service Management, Ltd.
March 03, 2006 (PRLEAP.COM) Technology News
MILWAUKEE (March 2, 2006) – Metrix, Inc., a global leader in service management and reverse logistics software and services, today announced a new partnership with Field Service Management, Ltd. out of the United Kingdom. The partnership grants Field Service Management a license to market, sell and support Metrix 4e service management software in the UK and Ireland.Continuing Metrix’s tradition of employing highly-experienced, service-industry executives, the principals of Field Service Management have extensive experience in the industry and have worked with the Metrix 4e suite of software products in the past. The principals bring collective experience in sales and marketing, consulting and technology relating to field service software.
“I’m very excited about our new partnership with Field Service Management, and feel that their domain-expertise closely matches that of the entire Metrix organization,” said Larry Laux, president of Metrix. “Field Service Management takes a consultative-approach to the sales and service of Metrix 4e, which will give our customers in the UK peace of mind that we will be there before, during and after the sale.”
“Our partnership with Metrix allows us to do what we are best at, which is consultative sales and service of Metrix 4e software,” said Rory Church, sales and marketing director for Field Service Management, Ltd. “We are excited about the partnership and look forward to working with our UK customers to help their business by evaluating their needs, determining fit and implementing Metrix products.”
About Field Service Management:
Headquartered just outside of Southampton in the United Kingdom, Field Service Management was formed by service-industry veterans for the sole purpose of sales and support of Metrix 4e service management software. Field Service Management offers a consultative approach to their clients by first understanding their business and needs and then determining a fit with the Metrix 4e solution. For more information on Field Service Management, visit their Web site at http://www.fieldservicemanagement.co.uk/
About Metrix:
At Metrix, "Automating your field force is our business." The Metrix 4e suite of products enables superior service with powerful capabilities: field force automation, field service/dispatch, contract administration, customer entitlements, equipment and parts tracking, workflow management, Web self-service and scheduling optimization. Metrix’s mobile solution, Mobile Techlink, delivers built-in domain expertise, out-of-the-box use, robust field force automation functionality and proven integration capabilities.
Metrix solutions are used by some of the world's strongest companies to automate field force operations, streamline service processes, improve customer service and increase customer satisfaction, including Canon, Cubic, Getronics, Motorola, Olympus America, Sysmex and Xerox. The company, founded in 1980, is based in Waukesha, Wis. with international offices in The Netherlands.
For more information on Metrix, Mobile Techlink and field service ROI, visit http://www.metrix.com.