ActivSupport, Inc. Attains Gold Certified Partner Status In Microsoft Partner Program

San Bruno, CA, USA — ActivSupport, Inc. – Your Flexible IT Partner, today announced it has attained Gold Certified status in the Microsoft Partner Program with a competency in Advanced Infrastructure Solutions, recognizing ActivSupport, Inc.’s expertise and total impact in the technology marketplace.
As a Gold Certified partner, ActivSupport, Inc. has demonstrated expertise with Microsoft technologies and proven ability to meet customers’ needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support, giving them a competitive advantage in the marketplace.

ActivSupport brings a new approach to IT outsourcing – using its established, proven framework to bring new levels of customer satisfaction. Its ability to give its customers real-time access to performance metrics shows how confident ActivSupport is that its solution for IT outsourcing out-performs the rest.
Michel Leconte, founder of ActivSupport adds “ActivSupport clearly innovates in the way of IT services delivery. This translates into systems availability for our customers and ultimately significant savings over organizations relying on first generation outsourcers.”
Ultimately, however the solution delivered is only as good as the staff delivering it. David Smithson, ActivSupport customer services manager, clearly understand this paradigm. “Our staff of engineers works hard every day within the ActivSupport framework to make sure our clients get a working infrastructure while bringing innovative ideas to solve their unique problems. This can then be integrated into our value proposition for the greatest benefits of all of our valued customers. Attaining the Gold Certified status for the third year in a row is just another example of such outstanding achievement.”

“Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities. They need to trust in someone that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies,” said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. “Today, Microsoft recognizes ActivSupport, Inc. as a new Microsoft Gold Certified Partner for demonstrating its expertise in providing customer satisfaction with Microsoft products and technology.”

As one of the requirements for attaining Gold Certified Status, ActivSupport, Inc. had to declare a Microsoft Competency. Microsoft Competencies are designed to help differentiate a partner’s capabilities with specific Microsoft technologies to customers looking for a particular type of solution. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry.
The Advanced Infrastructure Solutions Competency is designed for partners with proven expertise in designing and/or implementing complex infrastructure solutions such as Active Directory®-based and Microsoft Integration Server design and deployment solutions, or Microsoft Exchange Server migration or deployment solutions. Because customers are increasingly asking to do more with less, partners with the Advanced Infrastructure Solutions Competency can identify their unique skill in helping customers access management solutions, improving operational efficiency and reducing security risks

Microsoft Spokesperson Quote
“Our industry partners allow us to deliver high-quality solutions and applications to our customers. And we’re always looking at ways to improve our relationships,” said Paul Flessner, senior vice president of the Server Platform Division at Microsoft. “Solutions Competencies enable Microsoft to provide resources and training to partners seeking to meet, and even surpass, customer needs. The competencies also provide industry partners with a way to showcase their expertise to customers who depend on them for services, such as building their critical infrastructure needs such as storage and hosting solutions.”

The Microsoft Partner Program was launched in December 2003 and represents Microsoft’s ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners’ businesses be successful.

ActivSupport, Inc. is an IT consulting firm located in the San Francisco Bay Area. Since 1997 ActivSupport has been providing flexible IT solutions for small businesses and enterprises alike. ActivSupport is a Microsoft Gold Certified Partner sicne December 2003. ActivSupport delivers consulting and outsourcing services across all networking platforms to organizations all over the U.S. Please visit http://www.activsupport.com for more information about ActivSupport.