Simpleverse.com — Simple, inexpensive Web Hosting with customer focus
January 21, 2006 (PRLEAP.COM) Technology News
Simpleverse.com consists of fast and stable servers (Dual Opteron 244(TM); 2 GB RAM; 2 x 250 GB HDDs in RAID 1), a user-friendly web hosting Control Panel, dedicated 24 x 7 customer support (via telephone or support ticket), and additional bonuses such as SiteStudio (a web design tool) and Elefante Installer (installation tools for site management, e-commerce, blogging, portals, bulletin boards, and similar web site software). We proudly offer a 30-day money back guarantee and are committed to providing 99.9% server uptime.Why Simpleverse.com is different:
Our business approach is human-oriented which means that our client support goes above and beyond what other hosting services offer. Besides offering a live chat interface, telephone support, and also an email inquiry interface on our home page, Simpleverse.com's Control Panel provides 4 additional methods of resolving customer questions:
* Context Help. Fast and easy explanations of each page of the Control Panel.
* Video Tutorials. We have made over 40 movies, so that our customers can become familiar with our Control Panel as quickly as possible by watching the relevant movie.
* Help Center. This is an information system based on the keyword search principle, i.e. a FAQ (Frequently Asked Questions) information database, but much more advanced than the standard static FAQ. We regularly update the database of the Help Center with new entries.
* Ticketing System. Each ticket is replied to within no more than 60 minutes after it has been opened.
Ease of use without sacrificing quality of design:
SiteStudio is integrated into our hosting Control Panel. Our customers can use it simultaneously while working inside the Control Panel, without the need of any 3rd party software or any additional restrictive conditions. A brand new website can go live in about 10 minutes with limited technical knowledge or special skills! We offer a rich database of over 70 business-oriented templates in different color schemes.
SiteStudio guides our customers step-by-step, providing simple choices with regard to color, style and images. There is no software to buy and no code to learn. The content of the website is stored separately from the layout which means our customers can completely change the look of their website with just six clicks of the mouse, without ever having to retype any information. Because pages are template-driven, our customers can add their own custom page types or request pages with specific functionality from us.
Advanced full screen text/HTML Rich Editor: Browser-based text editor for Internet Explorer for Windows users only. It empowers SiteStudio users to work with formatting, styles, tables, bullets and more. The Rich Editor allows copying and pasting the most complex tables from a web browser or from any Office application.
The features mentioned above are but a small example of our commitment to meeting the expectations of our customers. For more information regarding our services please visit http://www.simpleverse.com or email sales@simpleverse.com.
Thank You,
Adrian Mencavage
CEO Simpleverse.com