CONSUMER FINANCIAL SERVICES LAW REPORT PUBLISHES ARTICLE ON THE FACT ACT BY DR. LINDA EAGLE OF THE EDCOMM GROUP

Consumer Financial Services Law Report, a bi-weekly publication focusing on significant case law and emerging trends in banking, has published “The FACT ACT Remains A Gain For Consumers, A Potential Liability For Businesses,” an article by Dr. Linda Eagle, President of The Edcomm Group. The article highlights the provisions of the FACT Act pertaining to identity theft, the benefits the Act offers to consumers, and the responsibility of businesses, as well as recent court rulings.

In her article, Dr. Eagle outlines the privileges that the FACT Act offers consumers, and discusses possible legal precedents. According to Dr. Eagle, “Up to now the judiciary has generally rejected victims’ tort claims against businesses accused of enabling identity thieves. However, given the increased incidence of occurrence of identity-theft-related crime, the tide could change.”

Businesses also have a greater responsibility in relation to identify theft. Notes Dr. Eagle, “Financial institutions are subject to more procedural requirements thanks to the FACT Act. They must now adopt procedures that will detect fraud and identity theft before it occurs or recognize ‘red flags.’ These red flags may be a suspicious change of address request, a request for a duplicate debit or credit card, or the reactivation of a dormant card. Businesses are also required to ensure that they adopt reasonable standards for the secure storage and disposal of all business records containing sensitive consumer information.”

Dr. Eagle is frequently invited to speak on a range of topics including distance learning, adult education, compliance training, teller training, ethics training, technological advances in training and education, and business solutions. Linda’s educational background in psychology and communications and her experience in organizational consulting give her unique insight into the practical application of training and communication programs that provide measurable benefits. She has provided consulting and training services to hundreds of organizations in a variety of industries. Published in many national publications including USA Today, as well as American Banker, Linda has also appeared on several local and national radio and television news programs.

The Edcomm Group is an 18-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group (www.edcomm.com)(www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.

For more information, please contact:

Linda Eagle
President, The Edcomm Group
1-888-4EDCOMM
linda.eagle@edcomm.com