Hooman Nissan Announces Major Customer Service Improvements

Hooman Nissan of Long Beach, the award winning Los Angeles area Nissan dealership, has announced significant changes in their customer service and customer reviews process. These policy improvements are part of Hooman Nissan's ongoing effort to be the very best among Nissan dealerships for customer satisfaction, and to achieve the top Customer Service Index (CSI) in Southern California. This comes as good news to people throughout the greater Los Angeles area who are seeking best-in-class Nissan dealers to purchase quality new or used vehicles.

Hooman Nissan has advanced their customer service process through the utilization of technology, namely through improved direct customer access to their sales and service managers. Customers can now submit feedback from anywhere, at anytime, allowing Hooman Nissan immediate and often real-time feedback on customer issues. In addition, Hooman management now has an improved ability to quickly recognize and correct reoccurring issues.

"We value our customers' business and work hard to keep it," said Hooman M. Nissani, president of Hooman Automotive.

Hooman Nissan of Long Beach is well known throughout the greater Los Angeles area for their high level of customer service. In 2012, they earned the "Owner First Award of Excellence," the highly coveted customer satisfaction award established by Nissan over a decade ago. Though their aspirations are to outperform even last year's successes.

"We currently do a pretty good job, but we think the new process will help us improve one step further," Nissani continued.

Customers with concerns or complaints are encouraged to submit reviews and feedback through the Sales Department or Service Department. Customers can also directly contact Hooman Nissan's Customer Relations Manager, Sophia Zamora, at sophia.zamora@hoomanautomotive.com or by calling (562) 264-4000.

As a leading Los Angeles Nissan dealer, Hooman Nissan proudly offers a full selection of high quality new and used Nissan vehicles, parts and accessories. In addition, they offer award-winning services, including their highly praised VIP Owner Loyalty Program and more. Hooman Nissan takes pride in their superior customer service and they look forward to improving throughout the year and achieving their goal of reaching the top of the CSI for all of Southern California.

About Hooman Nissan
Based out of Long Beach, California, Hooman Nissan of Long Beach is an award winning new and used Nissan dealership that serves the Long Beach, Signal Hill, and Los Angeles areas. They specialize in new automobile sales, pre-owned, auto loans and financing. They have a certified service department with a full selection of Nissan parts and accessories available. They offer competitive prices on all their vehicles. They have extended hours on their service and parts department to better serve their customers. Through their user-friendly website, customers can peruse their inventory of new and used vehicles, plus check on special offers. For more information, visit http://www.hoomannissan.com/ or follow them on Facebook or Twitter.