O Premium Waters’ response to the recent Arizona Attorney General’s investigation findings.

O Premium Waters’ response to the recent Arizona Attorney General’s investigation findings: The Arizona Attorney General’s office found O Premium Waters not guilty of any violations, did not assess any fines against O Premium Waters and agreed with O Premium Waters’ self-imposed changes in policy.

In 2004, prior to the Attorney General’s investigation, O Premium Waters implemented an Authorization Department to verify all sales made between O Premium Waters’ sales people and their customers at the actual time of the sale. Additionally, O Premium Waters discontinued the industry’s customary term contract for a more customer-friendly month to month agreement. Both of these changes were instituted due to some customer’s confusion regarding the terms of the contract and some sale person’s presentation of those terms. After fully investigating the individual customer complaints, the State’s Attorney General’s office:

· Found O Premium Waters not guilty of any violations

· Did not assess any fines against O Premium Waters.

· Agreed with O Premium Waters’ self imposed changes in policy


Steve Currier, O Premium Waters’ President stated, “We met with those customers having complaints and satisfactorily resolved their concerns. Those few sales people that failed to adhere to our company policies were terminated.”


O Premium Waters did agree to pay for the Attorney General’s staff work time, customarily charged to companies, offsetting the cost of the investigation.