Cincom Systems (India) Granted ISO 9001 Certification for the Second Time

NEW DELHI, India — Cincom Systems (India) Pvt. Ltd. (Cincom India), the Indian subsidiary of software and services company Cincom Systems, Inc., has been granted for the second time ISO 9001:2000 certification for its IT outsourcing operations. Conducted by the International Organization for Standardization, ISO 9001 is a set of international quality system standards used to assess a company’s ability to meet customer and applicable regulatory requirements.

“ISO certification assures U.S. companies they’re dealing with an offshore company that highly regards quality and reliability,” said Ashish Paul, managing director, Cincom India. “ISO certification implies Cincom can perform just as well, if not better, than any other similar competitor. Cincom India is also undergoing certification with CMMI.”

Since receiving certification the first time in 2002, Cincom India’s revenue has grown 300 percent.

Cincom India’s certification is valid until 2008.

About Cincom Systems (India) Pvt. Ltd.
Established by Cincom Systems, Inc. in 1998, this subsidiary with revenues in excess of $80 million sells call center products and services to companies and call centers in southern Asia. It also provides software development, client services, and maintenance via three joint ventures for the ERP, telecommunications, and call center industries. Cincom India has successfully set up more than 7,000 seats in Indian call centers for handling inbound, outbound, and web-based services to companies in the United States, the United Kingdom, Australia, New Zealand, and Canada. For more about Cincom India, call 91.11.373.7590 or visit the company's web site at www.cincom.com.

About Cincom
For nearly 40 years, Cincom’s software and services have helped thousands of clients worldwide simplify the management of complex business processes. Cincom specializes in the five areas of business where simplification brings the greatest value to managers who want to grow revenue, control costs, minimize risk, and achieve rapid ROI better than their competitors.

Cincom serves thousands of clients on six continents including BlueCross BlueShield, BJC Healthcare, Citibank, Mayo Clinic, Northwestern Mutual and Penn State University.

For more information about Cincom’s products and services, contact Cincom at 1-800-2CINCOM (USA only), send an e-mail to info@cincom.com, or visit the company’s website at www.cincom.com.


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Media Contacts:
Donna Hedge
Public Relations Specialist
Cincom Systems, Inc.
513.612.2305
dhedge@cincom.com