RSI Introduces Web Call Accounting Solutions for Every Enterprise.

OSHAWA, ONTARIO, CANADA - Resource Software International Ltd. (RSI) announced today that its call accounting portfolio has been enhanced to provide web based, multi vendor and multi platform reporting tools. RSI offers multiple flavors of call management for every industry sector including hospitality, general business and professional environments.

RSI is recognized as an industry leader in the field of call management. The call accounting product portfolio includes tailored integration to the most popular switching and network manufactures. RSI has been granted Nortel Developer Partner status with recognition for its core portfolio as Compatible Products. RSI is a Cisco Technology Partner, Siemens HiPath Ready Standard certified, Avaya DeveloperConnect Member, NEC Fusion partner, Alcatel Applications Partner and 3Com Bronze Partner.

Resource Software International president Rito Salomone stated, "RSI strives to provide scalable solutions for every communications managers needs. We pride ourselves in providing dynamic cost-effective, user-friendly solutions that can be offered to all businesses. We provide robust interoperable solutions to customers of virtually any equipment provider — analog or IP.. Channel partners and customers now have the option of selecting a system that has been lab tested in many popular environments. We offer true seamless integration for multi-vendor environments. Our call management portfolio spans a broad range of industry sectors including retail, government, professional, hospitality and general business environments. In vertical markets, we provide unique integration to hotel property management systems and professional accounting packages."

The RSI call accounting portfolio includes Shadow CMS and Revolution Web Call Accounting.

Shadow CMS is a powerful system that facilitates communications management from various telephone systems and IP switches. Modules include call accounting, hotel billing, guest tracking, traffic analysis, ACD reporting and web call management. The system is completely scaleable from a small office to a global multi-site environment.

Revolution Web Call Accounting is a 100% web based solution for the small to mid-range organization. The system interfaces directly to any telephone switches in seconds. This versatile Call Accounting application boasts an embedded SQL database engine and integrated web server. It's never been easier to get the statistical information you need to make decisions quickly & easily - right from your desk. Whether you want detail, summary, graphs or a combination, we'll provide it without any special training or dedicated hardware.